Rated 4,0 out of 5,0 by winpop Awesome location
Perfect location. Staff is very helpful. Try the breakfast. Best I've had. In fact, you can't go wrong with the restaurant here. It is pricy, but well worth it given the other non-memorable restaurants in the area. Loved that we could walk anywhere on Cannery row and pick up the nature trail through town. Seating area by the bay is very nice. Take a bottle of wine and create a memory.
The only negative is the thin walls. I travel a lot and take ear plugs. We live in a small, quiet town and can be bothered by traffic noise since we don't have any. Not talking about that kind of noise, but the kind that emanates from the room next door -- e.g. TV and baby crying. We could hear everything being said. There is probably a review complaining about the noise we made -- ;) This is really the main problem and we were somewhat surprised since it is upscale and very new.
For us the other downside was no laundry facility and no fridge. We like those amenities, but recognize that not every hotel offers them.
I would say that this is one of the few in the area that has A/C. Given the unseasonably warm temps that was actually helpful. Would not have wanted to spend the same price and been in a nearby hotel without A/C. Note it's not helpful when staff tell you that they almost never need it. And, here you will never hear that excuse.
Staff is awesome. They remember your name and are friendly. Valet was very efficient in bringing up cars. They treat you right without being overpowering in any area.
Would definitely recommend a stay here for anyone in the Monterey area. Did I mention the views? Stunning. If you are going to stay in Monterey, stay here.
13. Mai 2013
Rated 4,0 out of 5,0 by traveller325 Lovely Monterey
Everything was very nice. The room was superb, the bed comfortable, the view incredible, the staff very pleasant. The front desk clerk was very accommodating and helped me secure the room I wanted. He was a bit concerned that the wedding reception being held that night might be a bit noisy but, honestly, we didn't even know there was a reception going on. Of course, it seemed to be over by 10 p.m. -- didn't go on into the wee hours with drunken participants making it miserable for other guests.
The only complaint is that the fireplace is on an automatic shut-off and did so every 15 minutes! Not too relaxing to constantly need to be turning it on. I did tell the front desk about this but nothing was done.
Had dinner one night at the C Restaurant. The scallops were fabulous.
13. Mai 2013
Rated 2,0 out of 5,0 by prince79 regarding bill charge
I booked the trip online using my triple AAA discount. When I checked in, I showed my memebership card and the staff said okay. When I got the receipt, the room price was different (more expensive).
I tried to call the hotel later, and i was transferred 4 times and had to repeat the story over and over again. Finally, I left a voice message on someone's phone (supposly accouting departmetn) and obviously no answer which I don't expect to get from the experience that I was just having.
The hotel location is great and room condition was excellent. However, this kind of service is not acceptable.
9. Mai 2013
Rated 5,0 out of 5,0 Delighted
The location is perfect especially if you have kids as there is no walk to Cannery Row, your right there, shops, restaurants, history, everything.
The room was clean and very nice, and my wife enjoyed the separate "soaking tub" in the luxury bathroom. The beds were very comfortable and the fireplace was a nice touch. All the amenities in the room were exceptional as well.
The staff was polite and attentive. I probably wont stay any place else when I go to Monterey.
6. Mai 2013
Rated 5,0 out of 5,0 by avender Comfortable bed...........
Room really was nice. Loved the fireplace and bed was very comfortable. Disappointed as we were told we would be up front with the rest of the Wedding guests and would have a view. The noisy parking lot and walkway was not at all what we expected. We needed to close the window because of the loud noisy people and sadly could not enjoy the fresh air . Food was very good, enjoyed the bar and bartenders, and the Wedding was perfect for The Butler's. Thanks!
4. Mai 2013
Rated 5,0 out of 5,0 by bonbon5 Great Place to share with family
Great public areas with outstanding views of the ocean. My grand daughter loved sitting by the fire pits and seeing the ocean. Large areas with room for a two-year old to explore. Great for the older folks too! Will stay there again.
27. April 2013
Rated 5,0 out of 5,0 by Kahootz Fabulous hotel in a great location
Fantastic hotel, beautifully appointed with a modern style. Room was spacious and again well appointed with a designer bathroom and fun touches like a zen garden.
Staff were very efficient and helpful.
23. April 2013
Rated 4,0 out of 5,0 by paWe Good Location and Hotel
Close to Monterey Aquarium which is world class. In Doc Rickett's and Steinbeck's neighborhood w/ Pacific Lab and loads of memories for all us Steinbeck readers. LOADS of souvenir shops for people interested, I am not. Beauty is everywhere in the area. In Salinas which is a short drive is the Steinbeck Center which is well worth a visit for all.
Restaurant in hotel was really good and we had a great lunch there. The staff was knowledgeable and very helpful.!
22. April 2013