Rated 5,0 out of 5,0 by Sandy1186 Grat Ambience
Stayed at the hotel for 1 night. It has a beautiful lobby and amazing view from the rooms. Would come back again.
14. Mai 2013
Rated 3,0 out of 5,0 by Goondu Club lounge
I find that the 6-8 cocktai with drinks and food was really poor selection at the club lounge .The quality of the food was poor. You only had two staff on attendance whom seemed to be very busy even to attend to ones needs.
Upon checking in the first room that was given was bad with dust and dampness smell. After making a bit of fuss , finally got a room after 4 hours of wait.
13. April 2013
Rated 4,0 out of 5,0 by Anonymous13 Intercon Muscat
I visit Muscat often for business. I stayed in various Hotels in the city, and my review is based on my experience with these various hotels vs Intercon.
i will start with facilities and Restaurants in the Hotel. Intercontinental has one of the best facilities among other hotels in Muscat. The restaurants are decent in both the atmosphere and the quality of food. Tomato restaurant is one of my preferred restaurants in Muscat. also not to forget Trader Vic's with its amazing ambiance.
The gym in Intercontinental is one of the best gyms in all the hotels. though the equipment are a bit old, yet it pretty much have everything. This is a proper gym compared to other gyms in other hotels which barely have enough space and machines to be even considered as a gym.
The rooms are quite old, and are not as per the normal Intercon or other 5 star hotels standards. yet they are OK.
But the most annoying thing in Intercon Muscat is Internet access. Wireless internet is literally useless inside the room. they have tried adding access points around the rooms, yet it is still useless. i had to stay next to the room door in order to catch the signal. Wired connection in the room is as painful as the wireless as it is super slow. this is a major disadvantage, especially if you are going for business where internet access is a must.
as a priority club member, i would expect a bit of flexibility for late check out, yet i cant say that i have seen such flexibility that i experienced with other hotels in the same chain. I had to speak to the manager in charge for 15 mins in order to get him to agree for my late check out.
Overall, this is a good hotel, probably one of the top 3 hotels in Muscat, especially when it comes to location and facilities.
8. April 2013
Rated 1,0 out of 5,0 by Beer13 Disappointing experience and grossly overcharged breakfast
Staff at reception gave us the wrong information on our reservation at check-in. The same night there was a garden party that prevented us from sleeping until 0130 hrs. At check-out next morning more confusion with respect to the quotation. Furniture is in need for replacement and the rooms are antique.
Would I stay there again: NO
6. April 2013
Rated 5,0 out of 5,0 by 5711VTB An Enjoyable Experience
Very enjoyable experience. Excellent and knowledgeable staff.
Attention to detail was exceptional.
Food and facilities were above expectations.
We will return
P.S. Suggest a little more shade available on the grassed area please :)
2. April 2013
Rated 4,0 out of 5,0 by GVLD Always nice to stay here !
The check in went smoothly this time. I always like to spend time at the Intercon. The hairdresser is just the best in town.
It is fantastic to walk out of the hotel towards the Crepe cafe or any other coffee shop. it is very central and lovely.
21. März 2013
Rated 1,0 out of 5,0 by AGRO Really Unacceptable for an Intercontinental Property
I am a frequent traveler as well as a member of the priority club. I was looking forward to this trip in part because of the hotel. However, I was sorely disappointed. The hotel is really not up to the mark and far overdue for a renovation.
But that's besides the point. I found that the room itself was not clean, I found hair in the shower, the sink wasn't cleaned out correctly and the bed also had hair in it.
This happens however on occasion; I just wanted to bring it to your attention.
I ordered dinner, the service was prompt and the person who took my order was kind enough to check with the chef to see if what i wanted was available. However, the menu i had in the room was apparently "too old sir'.
The person who delivered the food didn't knock, but just walked in. Interesting level of service. Perhaps installing a doorbell, if I wasn't responding? Or calling the room?
I really doubt I'm coming back to this property at least, if I have a choice.
As for the food, I was again dissapointed. I placed an order for Osso Bucco, and the meat sauce was burnt. NOT charred, but burnt, I could taste over the veal the brown sauce was overdone. The pasta was NOT al dente, it was underdone.
For breakfast, sushi was served which was quite unpalatable. The sausages were overdone. Coffee was good though!
For the price, it simply made no sense. As a gold member of the priority club, I thought I would be provided with at least some recognition of my status, however I didn't see any being extended.
11. März 2013
Rated 5,0 out of 5,0 by indy75 Great service
I like this hotel where I use to stay for the last 25 years.
Special appreciation for the best service I always received at "the Tomato" and the 4th floor Club lounge from very professional employees, I thank them for their kindness and smiles...
5. März 2013