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Rated 4,5 out of 5 by 635 reviewers.
Rated 5,0 out of 5,0 free breakfast in NYC...free wine/beer and pizza...who would believe it !!! traveling with a friend from Ireland ...spent 3 nights ...very impressed ...great place....great location ...room small but actually LARGE...everything you would need ,,,,SPOTLESSLY clean and beautiful... can I tell you again ...free breakfast and in the evening help yourself wine and beer bar with wings & salad or pizza & salad.... 29. Juli 2014
Rated 5,0 out of 5,0 by Friendly staff and amazing food choices It was the best stay ever for me and my two kids. Enjoyed every moment of it. An exceptionally friendly and helpful staff. I never experienced such great service . Ever. Amazed. I wanted to hug everyone who works there. My kids loved the board games in a lobby. The room was perfect for us and the kitchenette was extremely helpful. Storage before checking in and even after was extremely appreciated. After overnight ride from Canada we were exhausted so the front deck employee offered us to call when the room is ready. So we went to the museum and came back after a call to crash in a clean fresh room. Negatives: -The garbage was still in a room under the sink garbage when we checked in. I told the staff that someone's garbage is still in a room and I have no garbage bags to replace it so she immediately removed it and replaced the bag. -My room key couldn't open gym door and the washrooms downstairs.The front deck employee reset it but still didn't work so I didn't want to bother anyone. Also she gave me a separate key for the washrooms which made my son very happy since he has to use the washroom often. -The laundry room was good but some machines were out of service and we had to wait longer to use existing ones. -Also it was an old soap bar under the bed. My son found it when he was looking for his socks. But it didn't bother me because it not important. The major things were great and we're happy ! Definitely staying again at Staybridge Hotel. 28. Juli 2014
Rated 5,0 out of 5,0 by Unbelievable What a pleasant surprise. The location of the hotel to tourist attractions were excellant. Many were an easy walk to or the subway and hop on-off buses were also very convenient. We were delayed by 7 hours due to a land slide on the tracks however we called twice, spoke to two different people, about our late arrival and were told our room would be held until we arrrived. Upon arrival we were all greeted with not only a smile but also bottles of water- thank-you. As for our suite we were warned by many people about how small the rooms in New York City are and how slow the elevators were in this hotel. We found both items to be false. Our suite was wonderful for 4 adults, with a completely furnished kitchen, and the elevator never took more than a few minutes to come. We will definitely look into staying at Staybridge Suites for our future travel plans. ALL staff give yourself a round of applause you deserve it!! 28. Juli 2014
Rated 4,0 out of 5,0 by Great service, very welcoming and nothing too much trouble My daughter and myself recently stayed and found the stay most enjoyable and in a great location (close to subway). I wish to also thank the following employees who went above and beyond in customer service - Maria (housekeeping), Jackson (conceirge), Ari and another front desk receptionist where nothing was too much trouble. The front desk members offer great customer service. Thank you for the stay and would highly recommend it to anyone have a longer stay in New York! 27. Juli 2014
Rated 4,0 out of 5,0 by Durchschnittliches Hotel zum weiterempfehlen Gut gelegenes Hotel. Preis Leistung stimmt. Bequeme Betten Frühstück entspricht nicht meinen Ansprüchen, habe immer auswärts gegessen Badezimmer Dusche geht gar nicht! man kann sich kaum Duschen, sage immer Frauen feindliche Dusche! hatten zu wenig Duschgele im Badezimmer. Ansonsten bin ich sehr zufrieden und würde das Hotel jederzeit wieder buchen 26. Juli 2014
Rated 5,0 out of 5,0 by Outstanding hotel! My family and I thoroughly enjoyed our stay at this hotel. The staff was friendly and accommodating. The food that was served for breakfast and at the social receptions was very good. We also liked the location because we could easily walk to the subway, our Broadway show, and various stores for shopping. I would definitely recommend Staybridge Suites Time Square to others! 25. Juli 2014
Rated 3,0 out of 5,0 by Rooms nice, staff friendly, but.... I stayed for a week. I was there to work and so the location mattered. The rooms were nice, roomy, and well stocked. The staff was friendly. However, the breakfast room was over-matched most of the time--not enough seats, despite overflow space--, the elevators were taxed beyond capacity (long waits), and the exercise room had broken equipment. As long as I went to breakfast at 6:30am (which I did because I had to go to work) and worked out just as early I had access to what I needed. Make sure you ask for a room on a high floor or you'll wait for an elevator forever. Our bathroom sink was very slow to drain. I asked them twice to look at it, but they never did. The exercise room was nice and had 3 treadmills--one was always broken. I travel a lot and can make comparisions. These problems need attention. 24. Juli 2014
Rated 5,0 out of 5,0 by good place the staff and the location can't be beat. clean rooms, nice social hour. 24. Juli 2014
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