Rated 4.4 out of 5 by 845
Rated 5.0 out of 5.0 by Detroit Tourist good value and location
efficient and courteous staff; room adequate but dated in decor, equipment good.
May 24, 2016
Rated 5.0 out of 5.0 by Idon'twannamakeanickname Great service and comfortable room
Staff was awesome and gave great customer service. Everything was great. Made my 2 week stay easy. Although, I crave some popcorn one night and the cupboard didn't have any. But there was plenty of other salty snacks for late-night movie watching. Would definitely stay again and recommend to others.
May 23, 2016
Rated 3.0 out of 5.0 by jblache Not good for business travel
The room was clean although small. The toiletries provided were simply shampoo and soap, no conditioner or body lotion. The iron did not work, and the bathroom sink was clogged. When I requested a replacement iron by phone there was no response after 30 minutes. I could no longer wait and had to wear a wrinkled shirt. I complained to the front desk upon leaving for an appointment and the matter and the clogged sink were addressed. Housekeeping is once a week, which means not even the trash cans are emptied.
Generally speaking, don't stay if you are on business travel.
May 22, 2016
Rated 5.0 out of 5.0 by globetrotter131244 CONVENIENT LOCATION...
This is the second time that we have stayed here. Location superb for all main tourist areas. About 20 minute walk to Central Park if you are a walker. Bus station
May 21, 2016
Rated 5.0 out of 5.0 by arabarab Gerne wieder!
Ich würde das Hotel wieder buchen. Die Küche ist der grosse Pluspunkt und die gute Lage war einfach der Hammer. Leider hat das Zimmer einen Teppich der nicht sehr vertrauenswürdig/sauber wirkt.
Das Zimmer wurde nicht täglich gereinigt, was ich sehr sympatisch finde.
May 18, 2016
Rated 2.0 out of 5.0 by Tonnny77 no platinum elite benefits
This hotel did nothing for platinum elite. So, if you are a platinum elite you have to concern about your benefits when you are checking in.
May 17, 2016
Rated 1.0 out of 5.0 by shoobs Not as expected!!!
It was stated that this hotel was close to times Square. So not the truth. Really about 10 blocks away. The office chair was torn to shreds, the blinds don't close, no ice on any floor. You can make it over night if you want to wait 24 hours, coffee pot was falling apart. Was not a good experience at all. Being an ihg member and staying at sister hotels. We left after first night and went to crowne plaza for remainder of stay. I would not recommend unless you just want a place to nap
May 16, 2016
Rated 2.0 out of 5.0 by Sgrayallday Not what I expected
My stay was disappointing I expected more from a Candlewood Suites, especially in Times Square.
May 16, 2016