Rated 4.5 out of 5 by 963
Rated 4.0 out of 5.0 by John1253 Very friendly and helpful staff were the highlight of our stay.
All of the staff we interacted with were very friendly and helpful, particularly the Concierge, porters and receptionists. This was in stark contrast to some other, "up market" hotels we have stayed in before in New York.
My biggest complaint concerned the noisy refrigerator in our room that kept me awake for almost the whole of our first night. I had to ask for it to be turned off for the rest of our stay. There was also a small issue with lengthy waits for the elevators, on some occasions.
Breakfast was good but a bit of a scramble due to the limited space available for the number of guests.
The quality of the furnishings and cleanliness was perfectly decent for this type of hotel, making it good value for money. The room was also extremely well equipped to provide self catering, if desired.
Overall, a satisfactory visit (apart from that refrigerator!).
May 1, 2015
Rated 5.0 out of 5.0 by Maija34 Great location, friendly staff, free breakfast and happy hour!!
Very handy with subway station 1/2 block away and Times Square 2 blocks East. Breakfast buffet was nice. Free beer and wine - all helps in expensive Manhattan. Staff was very friendly and helpful. They will store your luggage for free untill you catch your later flight - perfect. Try the Halal cart on the north side across from the bus station - the best!!
April 30, 2015
Rated 5.0 out of 5.0 by Tinus63 Excellent Hotel
Staff was great, breakfast was very good and the location was perfect. Great value for the money! I will use this again.
April 29, 2015