Rated 4.9 out of 5 by 356
Rated 5.0 out of 5.0 by Kikkag Great people and Great Service
Friendly people, great customer service. The employees make you feel at home. Would definitely recommend it to friends and family.
November 25, 2015
Rated 5.0 out of 5.0 by bloxie Good bed, home from home.
Overall a good hotel. It would seem that my room was getting a little dated.
The couch/ recliner would not recline and the kitchen cutlery was requiring replacement in my opinion.
However I would definitely stay again and will still recommend to friends and colleagues.
November 17, 2015
Rated 5.0 out of 5.0 by GavinB Another great experience
Stay here every time when in Newcastle.
Wouldn't consider staying anywhere else.
Can't recommend this place enough.
November 16, 2015
Rated 5.0 out of 5.0 by IrishScot Excellent hotel, staff are super
The staff are just so good, friendly, welcoming and very helpful and attentive. Evening reception is great idea and we thoroughly enjoyed it. The kitchen in the room is superb, so well appointed - even a dishwasher!
November 15, 2015
Rated 5.0 out of 5.0 by markfifer Simply the best... better than all the rest!
There is a reason why Staybridge Newcastle continues to remain number 1. It has been just under a year since I last visited this “hotel” which really knows how to welcome and value its guests. I say “hotel” and yet it feels very much feels like a “home from home”. Returning back felt great – almost like the feeling you get when you return “home”! I almost wanted to say put the kettle on but thought that might be going too far!
As always the smiley, attentive, and dedicated Victoria was on hand with her warm smile and gave me the quiet assurance that things were very much the same. The new arrival Jason fitted well into the family! I am confident that Staybridge goes to great lengths to find staff who will strive for the standards which Staybridge has become renowned for.
From the moment I entered I almost felt like I was being welcomed back into the family! There I was sitting down and having a cuppa in the lovely lounge and sitting area. It felt so relaxing and I smiled when I found myself making sure I put away my cup– you almost come to respect and value the place! It is the kind of place you want to walk around with your slippers on!
The social night remains invaluable Staff really want to get to know you on a personal level. This personal touch and focussed attention on guests is what this hotel does best. I overheard Victoria ask a guest “Are you still drinking red wine?” And later she commented that the last time I “visited” was when my parents had a trip to York. Such attention to detail proved to me what I already know – you’re not simply a number or a customer to Staybridge you’re a guest, a visitor, a friend and as such you are valued.
My recent stay has made me want to visit sooner but I may even be cheeky and take a day trip down simply for the social night and banter and return home. I am confident I would be warmly welcomed and should I be too tired I could just crash on the sofa! This place is simply outstanding!
November 11, 2015
Rated 5.0 out of 5.0 by John97 Business event in Newcastle
A most excellent place to stay. Location was perfect!
November 10, 2015
Rated 5.0 out of 5.0 by Billy M-W Home from home
Great hotel and is perfect for my needs as a regular business traveller who want's something a little different to your run of the mill hotel room.
Very attentive and friendly staff.
Would recommend to anyone.
November 6, 2015
Rated 5.0 out of 5.0 by Cathy 16 Comfortable suite
This was our third visit and we found it measured up to the high standard we had expected from our previous experiences. There was ample room in the suite, the bed was comfortable and the kitchen well equipped. We would stay there again.
November 4, 2015