Rated 3,7 out of 5 by 54
Rated 1,0 out of 5,0 Awful stay
A series of calamaties that were completely avoidable. Emailed the hotel re how to catch the shuttle bus from Nice airport - no reply. Phoned on arrival, met by a very helpful driver. Arrived to check in just after 3 pm, room not ready (despite every other guest checking in, hotel way below full capacity and pointing out that Gold Priority Club membership includes a guarantee of keys waiting/priority check in). Totally unhelpful and unbothered reception staff. Waited an hour to check in.
Room was booked as having mountain views - the accompanying photos should support a case under the Trade Descriptions Act.
Wanted a late checkout, different but just as unhelpful receptionist was adamant "it is not possible" despite Gold membership and previous inconvenience. OK, late checkout isn't guaranteed but out of curiosity went back to reception just before 2 pm and (surprise, surprise) saw other guests just checking out.
Pretty shabby treatment of any hotel guest, wouldn't stay there again if you paid me. In mitigation, breakfast was ok and Roger (the concierge/driver) was extremely helpful and courteous - please promote him to hotel manager.
17. Oktober 2014
Rated 4,0 out of 5,0 by Jackeen Great location -easy access to everything
This hotel is very well located ,close to the airport, beside the beach and a variety of restaurants and is only a 1.50 euro bus ride from the centre of Nice.
Room was clean and comfortable. However I was disappointed in two matters 1. I arrived at 14.45 and yet I was told that my room would not be ready for 40 mins. When I returned in 50 mins it was still not ready and I had to wait again. 2. The location of my room was probably the worst in the hotel - looking out over a side street with delivery trucks calling. There was an abundance of rooms with nice views and sunny balconies and yet as a IGH rewards member I did not get one!!
Staff at reception were efficient but not very friendly unlike for example in the Holiday Inn in Amiens which I recently visited.
16. Oktober 2014
Rated 4,0 out of 5,0 by Dobev Enjoyable but needs a swimming pool
A good hotel with shops, bus station and rail station within 100 yards or so to visit other places in the South of France.
14. Oktober 2014