Rated 4,3 out of 5 by 157
Rated 4,0 out of 5,0 by hungree explorer Comfortable stay at great value
I stayed there for one night with my family during our road trip spring break vacation. We found the stay very comfortable and would definitely seek out Candlewood properties in future.
23. März 2015
Rated 5,0 out of 5,0 by Pattyc1 Great experience
We arrived early because I had a doctors appointment in the area. Staff allowed us early check in which made things so much easier for us. Room exceeded our expetations. Very clean. The amenities outstanding. Only cons I could find were the water pressure in the shower could have been better and the WIFI was not the best. Other than that. Excellent place to stay
21. März 2015
Rated 5,0 out of 5,0 by Chief Cook Candlewood Suites Syracuse Airport
Pet Friendly, Smoking Rooms Available, Complimentary Coffee
20. März 2015
Rated 4,0 out of 5,0 by pcarmina Very Comfortable
The rooms were very clean and bright. Staff was always helpful. About the only thing the hotel could add is a continental breakfast.
16. März 2015
Rated 5,0 out of 5,0 by Rob15 A perfect stay after a long day.
Great staff, always polite and friendly. Clean room, comfortable bed and great towels. Great value for the price. I highly recommend this property for either business or pleasure.
15. März 2015
Rated 3,0 out of 5,0 by Lina7518 Stop and Go
Flew into Syracuse as a layover until I returned back to OH for school. I have always liked Candlewood Suites so I really don't have any complaints just would like to see the rooms upgraded a little bit. It was what I needed until I flew out Sunday.
12. März 2015
Rated 1,0 out of 5,0 by One Million Plus Cigarette Smell
I am a loyal IHG guest with Platinum status and over one million points. I believe I have only stayed in one other Candlewood and decided to try this one due to airport location. Very Bad Choice. Was not recognized as a Platinum Member and not received Welcome Bonus Points
Stayed on the second floor. The hallway smelt like garbage; however, I did not see any. When entering my room I smelt a faint smell of cigarette smoke but did not see any ashtrays and room listed as a non smoking room as I was told that the fourth floor was smoking. Thought that maybe housekeeping had just cleaned the room and they may have had cigarette smell on their clothing or previous guests smoked in room and it was not properly cleaned. I woke up numerous times during the night from the strong smell of cigarettes. Thought that maybe the ventilation system picking up smell from fourth floor or the room was previously a smoking room.
When checking out the following morning and asked how my stay was, I stated "Terrible" The front desk said "I am Sorry" and they have never had a complaint on that particular room in the past. I then said that I would never stay at their hotel again. I am sure they did not know my IHG status and wrote me off as just another guest.
At check-in the clerk was very nice. At check-out around 5:15 AM, the clerk did not seem to care.
This hotel does live up to the IHG Standards and it will be interesting to see if this review is put on the top of the Review List or buried among the bottom
11. März 2015
Rated 5,0 out of 5,0 by Zsazsa55 Quiet well appointed room
Pleasantly surprised to have a kitchenette. We arrived late and were up early for our flight. But I would be back to Candlewood Suites next time.
11. März 2015