Rated 4,2 out of 5 by 168
Rated 4,0 out of 5,0 by Bigred1797 Good hotel bad shuttle
Nice first impression. Staff was amazing. We loved the Applebee's connected withe free meals for the kids. The kids theatre was a room with 3 tvs and an amazing sound system. There was stuffed block chairs all over for them to configure into a comfortable sitting/laying spot. With the name "theatre " I expected theatre chairs. Not the case but nice. Housekeeping was immaculate. I was wowed every day when we came back for. Disneyworld at how spotless our room was. We did get shorted daily on washcloths. 2 for a family of 5 didn't cut it but a call to the front desk and they would run them up. I don't blame the shortAge on the housekeepers... I think they must be short on supplies. The entire hotel seemed spotless. The mattresses were amazing. The pillows were perfect! The pool was nice. Warm clear water. The hot tubs seemed off with the chemicAls. They smelled strong of chlorine and just sitting in the water would burn your eyes . the pool there always had an abundance of fresh clean towels and they had fun games for the kids. We had a kid suite with 2 bunks. It was perfect! We loved the room and the extra privacy my husband and I had. The staff was as nice as the staff at disney world. The only thing that we did not like about the hotel was the shuttle service. We found the drivers to be rude. They were always on time for pick up from the hotel but late picking us up from the parks one time they were 20 minutes late and showed up with a van. We filled it to an unsafe and I'm sure illegal capacity and the driver was completely rude to my husband and my 18 year old son. The shuttle schedule had them comming every hour/ sometimes 2 but there was only one drop off spot at only one of the parks each time. We had to do some transferi g with the disney shuttles after we were dropped off by the hotel service to reach the park we wanted to be at or to get back at a certain time. It was more hassle than we wanted to deal with. For example...there was never a drop off directly to animal kingdom and if you get dropped off at another disney park and transfer to animal kingdom I hope 445 is a late enough hotel shuttle pick up for you because if not you will have to transfer again to another park where they do have the hotel pick up scheduled. It's do-able. Just more time and a lot of walking. Would we stay there again? Maybe. When visiting disney world the shuttles are everything. On a positive note In peak park season the price of this hotel for a family of 5 is right. The shuttle service and their poor attitudes leave a lot to be desired. If not using the shuttle service here I highly recommend!!
27. Juli 2014
Rated 4,0 out of 5,0 by Pablillo limpieza de sabanas
El primer día de mi alojamiento observe una mancha verde como de esmalte para uñas en una de las sabanas, lo cual me llamo la atención, la misma mancha la vi los 5 días en que me quede alojado, lo cual no se me hizo agradable.
25. Juli 2014
Rated 5,0 out of 5,0 by KitaMone' Great
The room was clean and the beds were comfortable. The hotel was very nice and accommodating. My little one enjoyed the movie night at the pool.The hotel was located right in the middle of everything you needed. Stores and shops all around. Would definitely stay here again.
25. Juli 2014