Rated 4,6 out of 5 by 64
Rated 4,0 out of 5,0 by kevthomps4 Great stay at HIPCBEACH
We enjoyed our 2nd stay with the resort. Everyone was very friendly to us. Had a couple of minor maintenance issues but with the help of the Engineering team, those were quickly resolved. Took advantage of the buffet for the week we were there and always had good food. Special thanks to our server, Sheryl, who was wonderful and always took very good care of us. Assistant GM, Phyllis, checked us in and was SUPER! We took part in the various evening shows and really enjoyed them. The newly updated pool is awesome!
See you in the Summer of 2014 PCB!
5. Dezember 2013
Rated 5,0 out of 5,0 by c0pE1949 Great Hotel
All Hotel Staff were helpful and friendly all had great customer service skills. The room was clean, I liked the plantation shutters kept room dark if we wanted to sleep in. Overall our stay was more than we expected. I would like to return in January.
5. Dezember 2013
Rated 4,0 out of 5,0 by Tarrie28 Excellent Service but Roach was in the bathroom
The hotel was great! This is the perfect spot for a family trip due to the variety of activites they have thats family oriented. Great attitudes, great service and very comfortable bed. The manager personally walked around to each individual giving his cards out, telling us to contact him if we have any issues. The next morning the housekeeper cleaned the room so good to the point it smelled like bleach (not too much but just enough). I've never in my life stayed at a hotel that smelled that clean. Everything was great on up until the next morning when my sister when in the bathroom and saw a roach sitting on the bathroom cabniet that looked like it was pregante with twins. We called down to the front desk at 9am asking them to have someone come spray the room when they clean it b/c that was unacceptable. The new housekeeper lady came 5 hrs later (literally) and did a rush job. I also would like to add that the hotel ran out of carts for luggage which was an inconvience but overall minus the roach incident and the housekeeper coming 5hrs later doing a rush job the place was great.
8. November 2013