Rated 4,0 out of 5,0 by Crabber28 Pleasant stay
We had some reservations about booking this hotel after reading previous reviews and looking at it's position on the map. We had no problems though and, although some of the clients of the homeless shelter next-door made us feel uncomfortable, the neighbourhood turned out to be quite safe. The ten minute walk to the Metro station was fine and we could be at Termini station within twenty minutes of leaving the hotel door, it is easy to get to all the sights from this location.
Our first room had no kettle or tea/coffee facilities and in our experience this is unusual for an Express. On our return visit a week or so later we upgraded to an executive room specifically to get this facility but the kettle was poor quality and we were uneasy using it due to the fact that it wouldn't turn off and needed to be unplugged to achieve this. The door locking handle kept falling out of the toilet door.
Apart from that we found the hotel comfortable and breakfast was excellent, with the exception of the Nescafe instant coffee machines which would have Mr Gaggia turning in his grave....
Without exception, we found the staff friendly and helpful and the hotel clean and well laid-out. Yes, we look forward to our next visit and intend to do just that.
27. April 2013
Rated 4,0 out of 5,0 Excellent friendly service
Perfect if you want a good value stop-over near the centre of Rome. Hotel was very clean and modern, the staff very friendly and helpful.
Don't be put-off by the fact this Hotel is located in a residential area. You won't see any of the major city attractions when you look out of the window! However it's a 5-10 minute walk to the nearest metro station for access to the major attractions of Rome, for example it's just a 4 stop metro ride to the Coliseum. Metro seems safe, even late at night.
We didn't feel threatened when walking back to the hotel late at night. Like all major cities, you just need to apply some common sense when walking around at night i.e. keep to the main roads. If you're still weary, a taxi ride from the centre of Rome should take less than 10 minutes. We didn't need to use Taxis.
If you want a good value place to base yourself when visiting one of the worlds best capital cities, I highly recommend this hotel.
24. April 2013
Rated 2,0 out of 5,0 by Tung Poor Service and do not care what prioirty club level
Poor Service and do not care what prioirty club level you are. You have to wait for long time to check in, they did not prepare everything in advance, they said the platinum level treatment will be the same as the rest, which make me do not feel i am different when ia m so loyal to holiday inn brand.
20. April 2013
Rated 3,0 out of 5,0 by Spitzbube Room for improvement
- abseits der Touristenrouten, direkt an den Ferngleisen (permanent laut)
- Umgebung des Hotels ist nicht so toll
- keine Restaurants in direkter Nachbarschaft
- gute Pizzerias an den Metrobahnhöfen
- sehr gut erreichbar (Airport > FR1) und Metro Line A (ca 10min zu Fuß)
- zu Fuß zum Colosseo ca. 35min
- guter Durchschnitt
- Betten nicht durchgelegen
- Badezimmer groß + sauber
- WiFi war für Gold-Member kostenfrei (4-Tages-Pass), nicht schnell aber stabil
- Zimmer sind zum Flur hin hellhörig - stört leider, da die FLure nicht mit Teppich sondern mit Laminat ausgelegt sind
- TV-Senderauswahl nicht gut (das HI eigentlich besser), Bild schlecht
- nur Frühstück genutzt
- Frühstück ist leider sehr einseitig (1 Sorte Käse, 2 Sorten Wurst, die üblichen süßen Brotaufstriche, etc) - nach 4 Tagen wird es fad
- eher unterkühlt und reserviert
- für Städtereise mehr als ausreichend
- viele kleine Details die bei einer Übernachtung nicht auffallen, bei 4 Tagen aber stören
- grundsätzlich kann man noch Einiges verbessern
8. April 2013
Rated 4,0 out of 5,0 by Sammy31 A Great Stay
Arrived Good Friday and were checked into our room immediately by Simone. Happy, cheerful, helpful. Two small problems with our room - we couldnt work the air conditioning and got a non-smoking despite booking a smoking. Otherwise, everything we needed, plenty of space and a big comfortable bed! The shower was great. Plenty of hot water and big fluffy towels. We ate two nights on the Express menu and the food was perfectly fine. Great location for using the subway system. I had noted previous comments about unhelpful staff, I can only say we did not find this to the true. There was one team member who let them down (Gisella) who advised us we would need to wait for the barman for a lemonade when she was sitting behind reception doing nothing. Being from a hotel management company in the UK, this would not be the case with our staff. Reception also work the bar as required by the customer. She was not the most cheerful person, but did recommend a wonderful restaurant on Sunday night and gave good directions. Breakfast was a wonderful feast. I love food and this was just perfect - amazing choice and as much as you could eat (in my case!). Fuelled me for the busy days exploring Rome. Thank you to all for a wonderful stay - we will return soon hopefully.
6. April 2013
Rated 1,0 out of 5,0 by iqrarian Worst stay at IHG hotel ever
We stayed in this hotel for one night and I am happy we didn't stay longer. We faced following problems during our stay:
1. Hotel is next to railway track due to which there was lots of train noise and I couldn't sleep at night
2. Rooms are not sound proof so TV noise from other rooms was easily heard
3. No safe, mini bar
4. Dinner not served on Sundays
5. Towels had weird smell
4. April 2013
Rated 4,0 out of 5,0 by JEDM nettes Hotel für Städtereisen
sehr nettes Hotel, das gesamte Personal sehr freundlich und hilfreich, ausreichendes Frühstück (leider ein manchmal zu kleiner Frühstücksraum), die Lage des Hotels ist zum Teil zu empfehlen, da mit der Metro "A" und auch mit dem Bus 85 eine sehr gute Verbindung zum Zentrum besteht. Ein kleiner Nachteil sind die Zimmer in Richtung Bahnhof, da mit Zuglärm zu rechnen ist wenn man bei offenen Fenster schlafen möchte. Bei geschlossenen Fenster sind auch diese Zimmer zu empfehlen. Die Zimmer im allgemeinen sind nett und zweckmässig für Kurzurlaube/Städtereisen eingerichtet und werden vom Raumpersonal sehr sauber gehalten. An der Rezeption bekommt auch sehr gute Tips für nette Lokale zum Essen.
Leider in ganz Rom und auch im Hotel fast keine Deutschen Infofolder erhältlich.
22. März 2013
Rated 5,0 out of 5,0 by AngiK nice hotel for Rome accomodation
Polite staff, new premises, rich breakfast. Easy to get by train or tube. Only default maybe the homeless selter nearby the street where homeless gather to spent the night
11. März 2013