Rated 1,0 out of 5,0 by Pjh6564 Awful
I am a membership points participant. I used my points to stay at this hotel for my sons graduation. TV never worked, towels were foul and the sink leaked.
I have called 3x's to try and remedy the use of my points for this room and the Hotel's management is either unresponsive or ignoring me.
Stay some where, any where else
6. Juni 2013
Rated 4,0 out of 5,0 by beowulf88 Great sevice
Ashley is the best employee I've had the pleasure of doing business with. She's efficient and is training new staff so the hotel should run well.
31. Mai 2013
Rated 2,0 out of 5,0 by alfredny Not a fun Stay
Travelling in from Charlotte NC to visit family I thought this would be a great choice to stay with my family. I should have known better when upon arriving the lobby was full of baseball players there for s tournament.
We were never told by the front desk upon checking in that our room would be in the middle of these players rooms. So we got to enjoy a night of screaming down the hallway and banging on doors. I called the front desk and they said they would send security which didn't help at all. Luckily we were treated to a midnight fire alarm in which got to enjoy a walk out in the freezing cold.
Anyway - the person at the front desk acknowledge the issues that night and suggested I write this review. So here it is - I hope they understand that all their guest are important. :(
30. Mai 2013
Rated 5,0 out of 5,0 by JR525 Perfect Airport Rest Stop
I stay here often due to the convenience near Islip Airport. It is always a good experience. Quiet rooms, decent breakfast, and OK bar & grill. Highly recommend.
26. Mai 2013
Rated 5,0 out of 5,0 by JR525 Great rate and convenient
Not sure why others have rated it lower, but I always get great service at a great value. I especially like the extra special treatment as a Priority Club Gold member. I'll keep coming back.
21. Mai 2013
Rated 2,0 out of 5,0 by Married33 Not that great
When booking the room, I asked for a handicap with a walk in shower, no smoking. No problem. When I arrived and checked out the room, I received a bathroom with a tub and hand rails. Called to front desk, they check for what I had requested and told me that there was only 2 other rooms but they were smoking rooms. I thought NY laws, no more smoking in hotels. I stay in the room and had my husband help me get in/out of tub. Toilet was running, towels had to be reused to save on water, the a/c did not work properly (during the day is was cool, at night it was wam air). Contintenal Breadfast was never told to us when checking in or when checking out. One good thing bed was comfortable. Would not recommend.
18. Mai 2013
Rated 5,0 out of 5,0 by Chef615 Nice place
I stay here two or three times a month and have always had a pleasant experience.
13. Mai 2013
Rated 2,0 out of 5,0 by redbone77 nice location
the property was not as clean as it should have been the carpet didn't seem to vacuum in days, and the main desk should have had fresh flower. A hotel that is forgotten. what a shame. the forgotten place.
19. April 2013