Rated 2,0 out of 5,0 by Steven203 The room experiance is less than 4 stars hotel
I had good experienced with many hotels and had stayed with Crown Plaza hotel throught out China which was a good and comfortable experience. When comes to stayed in Crown Plaza Shanghai it was a total disappointment. The room was old less than 4 stars hotel and the toilet was smelly. I hope the management of Crown Plaza going to do something in this regards. This one hotel carries the name Crown Plaza and located in the most busiest business centre and yet bringing down the image and standard of the hotel service by its name.
10. Juni 2013
Rated 4,0 out of 5,0 by guyguycrystal very good service
I stay in crown plaza everytime when Itravel Shanghai as it makes me feel like home of their service, though it i kind of old 5 star hotel wthout mordern decoration, bu they still have good "software" in service with high standard.
5. Juni 2013
Rated 5,0 out of 5,0 by Kerfuffle Determined problem solvers, and exceptional food.
Staying at the new tower of this hotel was a thoroughly positive experience, and I would certainly recommend it.
Like with most hotel stays, our two separate visits were not without a few problems. Thankfully, unlike many hotels, the Crowne Plaza staff here did a remarkable job at solving them, at one point even going so far as calling in an engineer to repair a water pressure problem. I was very impressed by their willingness to help and dedication to our experience.
One of my favourite parts of staying here was breakfast, and I ABSOLUTELY recommend eating at the Circles cafe. The waiting staff make an effort to remember who you are and what you want to drink, and the food itself was surprisingly one of the best experiences I had in China. The dishes are authentically Shanghai (and exceptional examples at that), and I was still excited for breakfast after my tenth morning there.
Amenities provided at this hotel are generous and abundant. They go so far as to provide bottled water and fresh fruit, and even some minibar items were free. From this location, taxis are easy to call if that is your main source of transportation as well.
2. Juni 2013
Rated 5,0 out of 5,0 by Cristiano feedback
You HAVE TO CHANGE your music. NOBODY likes to hear the same music EVERYDAY. This is insane!
I've got to the point that was considering going to the breakfast...
28. Mai 2013
Rated 3,0 out of 5,0 Could be better
The hotel has two wings, the old wing and the new club wing. I am not sure why being a platinum member there is no upgrade if you book the club wing. The logic is very not very convincing.
The service is as good as you can get in any crowne plaza and i do not have any complaints about that. The staff are pleasant, speaks communicative English and always willing to help.
If you are looking for club lounge , i would not recommend this hotel as they have closed the club lounge in the new wing and have only the service at the old club lounge in the old wing which is completely worn out and looks nothing like the new crowne plaza lounges that you find in other parts of china.
27. Mai 2013
Rated 5,0 out of 5,0 by bijhi2000 best accommodation
I have been in China for several times in more than 12 years, I can say that most of 5 stars Chinese hotels are the best around world, and this hotel is similar, but for any traveller's accommodation is most important hotel location to save more time and money for visiting any sight seen by city transportation. this hotel is close to Line 10 of metro station, which is the best line to reach to best part of Shanghai without changing any other lines... also you can come to the hotel from Pudong air port by MLGV fast train to line 2 and changing to line 10 more cheaper and faster and getting new experience for travelling by fastest train.
Hotel staff are so kind and helpful, I must ask for hotel manager to congratulation and accept my great thanks for collecting this kind group.
our room always was clean though I think they are renewed and decorated and totally nothing less in our room.
hotel has oriental breakfast.
22. Mai 2013
Rated 4,0 out of 5,0 by davidcanada quiet and friendly environment
Although the hotel is located in an area very close to commerical centre, the internal environment is very quiet and comfortable. I had very nice sleep there and I had never been bothered by noise like in other Chinese hotels. Also the employees are very friendly and helpful. Some of them are very young, and obviously are trainees in the hotel, but they provide very good services for me.
7. Mai 2013
Rated 4,0 out of 5,0 by simardairsealogistics1 Great location, great room and great service
Stayed in the newer club wing and liked it a lot, the rooms are updated and very nice. The location is perfect for my business needs and will stay here many more times i'm sure. Highly recommended if the location suits your needs.
30. April 2013