Rated 4,0 out of 5,0 not good for IHG platium membership
not good for IHG platium membership, cannot use lounge, cannot have complimentary breakfast
22. Mai 2013
Rated 5,0 out of 5,0 by dreamking Comfortable bed and great service
Comfortable bed and great service
I will stay this hotel next time
18. Mai 2013
Rated 4,0 out of 5,0 by FrankZRB 性价比高，周边环境好，服务态度略显生硬。
27. April 2013
Rated 2,0 out of 5,0 by DouglasD Uncomfortable room tempeature
I could not believe that a 5 star hotel would not have individual heating and cooling units for each room. I was there in late March and only the heat was available. The room was so hot that I got sick and could not sleep. I asked for a fan on the customer phone line and was told they were not available. The next moring I complained to the management and a fan showed up in the room sometime later that day. I was not the only one complaining about the heat. I talked to people on the elevator and in the lobby that had the same complaint. If you truly want to be a 5 star hotel, allow the guest to adjust the cooling and heating in their own rooms. For the price you charge for the room, this should be available.
9. April 2013
Rated 5,0 out of 5,0 by Jerry123 amazing service
Every staff of hotel has a servie heart to help the guest.
27. März 2013
Rated 4,0 out of 5,0 by Freakie The currently best 5 star hotel in SJZ
Stayed there for the 1st time in SJZ.
Compared with the other two 5 star hotels, this is the newest and the best of it.
Pros: continental breakfast, comfortable rooms, experienced staff at check in/out (much faster than ussual in China)
Nice indoor dining. Cold Tsingtao beer available!
Tasty Coffee in the morning, bread, salmon, cheese.
Cons: Changing rooms and showers in the swimming pool area are dirty. This is a no go normally!
I also had problems with the temperature. Outside was 15° C, but inside the room was 27°C. When complaining at the desk the normal reaction in China followed: they did not (want) to understand me.
After I asked for the Manager he understood, but told me that the AC was turned off and the heater was central, not adjustable.
He suggested a mobile AC, but that thing did not work either...
So I slept with open window and noise from outside, but temperature sank down to 25°C, what was still too warm of course for a longnose like me.
But beside this a nice stay in a nice hotel.
For the future I suggest to adjust more to foreign customers, AC must work from March to November in SJZ. Increase the variety in the egg bar for breakfast. And most important, CLEAN the Spa area better please.
21. März 2013
Rated 4,0 out of 5,0 by Tigerwf Experience at InterContinental
It is the best hotel i have been experienced in Shijiazhuang. Hope it could have a internal connection (pass way) to the Shopping Mall nearby.
Hope the staff could be more professional.
19. Februar 2013
Rated 4,0 out of 5,0 by Lulume nice room
great location and room looks new,but staff need more training on greeting and service, breakfast was good.
13. Januar 2013