Rated 3,0 out of 5,0 by Tripletedge £3 for a bus!
Hotel is fine but a bus every 30 minutes only and paying £3 to go 1 mike from an airport hotel is insane. I waited 35 mins and was not impressed.
20. Mai 2013
Rated 3,0 out of 5,0 by Ed31 Good location, friendly service, but have to pay for parking
The hotel is very convenient for Stansted, the room was fine and the staff were very friendly.
The breakfast was good, but my wife thought that the coffee was not good - I don't drink coffee.
I think it is outrageous that we had to pay GBP8 to park our car at the hotel even though we were guests. This is the first hotel I have ever stayed at that charges guests to park at the hotel. I understand that being near an airport they must control parking carefully or it will be abused, but to charge for it is crazy.
We didn't use it, but I noticed that they charge GBP3 each way for the shuttle to the airport. I have stayed at airport hotels all around the world & never had to pay.
These extra "rip off" charges, while not enormous, leave a sour taste in what was otherwise a good experience.
19. Mai 2013
Rated 3,0 out of 5,0 by nino1953 no soap in shower room
found no liquid soap in the shower room. Reported this. Was given immediately another room but even in the other room there was an empty soap container in the shower room. By this time I gave up and used one that I had with me in my suitcase.
Only cold breakfast after 4am. I went to the restaurant at 5am and you can have cold cereal and cold milk , toasts and hot coffee or tea.
Very disappointing but in general I rate this as an average to good hotel.
17. Mai 2013
Rated 4,0 out of 5,0 by Pottervillan Great location, friendly efficient staff, poor beds.
Enjoyed our stay apart from poor quality mattress, lumpy and in need of replacement. Did not sleep at all!
16. Mai 2013
Rated 3,0 out of 5,0 by Lambie Room was clean and comfortable.
Disappointed by the reception staff. We arrived after 10pm and were tired and would have appreciated a warm, friendly member of staff but we felt as if we were an imposition. Their manner was rather curt.
We, along with lots of other people, had an early flight to catch in the morning and would have appreciate a full breakfast being available earlier but understand that this is not viable. It would be good to have fresh rolls and croissant as well as the ordinary bread for toasting. This time there was at least cheese so maybe some cold meats could be added to this as well.
Did not appreciate the noise level in the morning with music and two TV's on.
16. Mai 2013
Rated 3,0 out of 5,0 by Helen1 Pre holiday stay
I would have given this 5* for over all experience except I was very disappointed my car had to go to mid term pk. When I had stayed here on previous occasions my car remained at hotel and I was expecting the same again. I would check where my car was being parked before booking next time
16. Mai 2013
Rated 5,0 out of 5,0 by Staceyp Excellent price
Excellent deal and parking was easy too!
Parked for ten days collected car easily from car park on return to uk !
15. Mai 2013
Rated 4,0 out of 5,0 Holiday in Stanstead
The professional manner of the front desk staff and the information they provided was very good. The duty managers were acceptable friendly and considerate.
The room was starting to looked a little tired, and some of the nooks and crannies needed a spring clean. The bed was very good and the option of pillows firmness was a nice touch.
The barman was overloaded. I think that taking food took too much of his time,as customers pondered what meal to order the line for drinks got longer and some people became frustrated as there was no action at the front.
The proximity to the airport was the reason to stay at this hotel however the £3 charge for the bus was a surprise.
Overall a good experience and I speak as a person who has travelled a lot in my working life.
The only let down was the booking which was done by phone and took 20 minutes to complete my call from portugal
15. Mai 2013