Rated 4,0 out of 5,0 by Jon1966 Airconditioning
I would suggest that the airconditioning controls could be more logical. They are not as user friendly as they could be.
15. Juni 2013
Rated 5,0 out of 5,0 by BaaaI Grate hotel grate location
Stayed for a week on business and the location is excellent close to food and major transportation hubs and from a world travelers perspective it is one of the best Hotels on the world.
Simply excellent service.
10. Juni 2013
Rated 5,0 out of 5,0 by Ashraf40 Great Experience
This is a great hotel for the value, and it is perfect place to stay with very knowledgeable staff. Staff goes beyond their duties to make you feel comfortable. Thanks to the staff.
5. Juni 2013
Rated 5,0 out of 5,0 by JYPCO Sweet comfort accommodation, totally recommended
In a long haul business tour in China, comfort from accommodation is the only we can linger as close as being home. My experience at Intercontinental SuZhou gives me a great deal of comfort in overall environment. Great bedding, and thoughtful details that brings short hours of stay turn out to be a good rest and linkage to home. The hotel is recommended host of comfort for those who are also travelling or tour in SuZhou. Hope you all had the same joy I shared.
4. Juni 2013
Rated 1,0 out of 5,0 by jz99 Disappointing services
This hotel has great facilities, we have stayed there for long time and contacted the sale associates to make a resrvation before getting to the hotel. But the services are disappointing.
1. The front desk staff was answering her personal phone call while checking in customer. And she is not knowledgeable about the confirmation process. I have to wait for long time to check in when I had a reservation. She even called a sale associate for a wrong reason while I have to wait.
2. The same staff put me to a room near elevator when I asked her not to. When I request the change of room, she then put me to a room still quite close to the evevator. I am very disappointed at her professionalism.
2. The room does not have room service menu. I have to call to get a menu. So I wonder whether
30. Mai 2013
Rated 5,0 out of 5,0 by kevinhwz clean room good service
good experience,everything's fine,my 1st cholice now if I go to SUZHOU.
29. Mai 2013
Rated 5,0 out of 5,0 by Mick57 Great location
Probably one of the best IC I have stayed in, lounge is a must along with sky room and views other the lake.
29. Mai 2013
Rated 4,0 out of 5,0 by WW00 Good concierge support and bed turn down service
Intercontinental Hotel invests heavily on making staff accessible for our needs in the lobby area. Staff are eager to help and assisted us for transport needs for our business and recreational needs. I appreciate the consistent turn down service (bucket of ice and recollection of which side of the bed I slept on). Nice touch.
27. Mai 2013