Rated 4,2 out of 5 by 42
Rated 1,0 out of 5,0 by chieflong Never Again
The place was filthy!!! Bed was lumpy!!!
Wont see me back ever!
3. Dezember 2013
Rated 5,0 out of 5,0 by BlackOpal Staff and Service extremely friendly and helpful!
This was the second time that we have stayed at this particular property and it was GREAT!! The Staff was welcoming and friendly and the property was extremely quiet and clean! Thanks for the wonderful experience! We will return!!! :)
23. November 2013
Rated 4,0 out of 5,0 by Julie777 An overall good experience
This is my second stay at this property. I arrived very late from an international connection, and the front desk manager couldn't have been nicer. The quiet, non-smoking room that I had requested was ready and I was asked if I needed help with my bags. The fast check-in allowed me to get settled right away. The room was well maintained and very clean, as were all of the dishes and utensils. The bed was extremely comfortable, with soft pillows and linens. As this is an extended stay property, they do not offer breakfast but there is a designated area for snacks. But beware, these are not healthy snacks. If one has special dietary needs, be prepared to bring your own morning nibbles until you can get to a market. There is a Tops market just across the boulevard, as well as a Denny's and several other nearby restaurants. My work schedule was extremely hectic; with several internal US flights. The staff was excellent! Friendly and professional, they allowed me the flexibility to come and go as needed, and made me feel at home. Although the computer/printer could use an upgrade, it is available free of charge and there is also a Kinkos just minutes away. This is an ideal property for business travelers on an extended trip. Overall this was a good experience and I will definitely stay here on my next trip to Syracuse.
20. November 2013