Rated 5,0 out of 5,0 Stayed last April returning this July
My stay at The Strings was memorable in the very best way. I cannot wait to return this July. The staff is exceptionally friendly, helpful and a delight to be around. The directions to the hotel are very easy when you copy them off The Strings website. While traveling I had an emergency at home the concierge was so helpful and able to reroute my flight and handle all of the little problems that entailed. The Continental breakfast included what was the best pastries I have ever tasted. One savory with asparagus the other sweet with pecans, both a perfect balance of flavors. Being a cook I so appreciate exceptional cooking with the best ingredients. The king room was spacious, completely comfortable with a lovely detached bathroom and a deep bath tub to sink down into. I have told my contractor my goal is for him to duplicate my room at The Strings here in Hawaii. I am positive this hotel will be the one I come back to year after year when I visit Tokyo. My stay was perfect.
17. Mai 2013
Rated 4,0 out of 5,0 by wasabi What happened to the breakfast service?
This is not doubt a great Intercontinental hotel, and I'd prefer this location better than one in Akasaka due to the fact I get more quiet time alone instead of city life there. Also, far better than other American brand hotels in Tokyo Ginza area, which treats customers poorly.
My only big negative with Shinagawa String is the breakfast service. Used to be full breakfast, but now it's very poor designed continental style. Choice is poor and tastes lacking. Seems they are trying on something new, but it ain't working (and my colleagues who stayed with me agreed) Perhaps this is for Asian audience, but if they want American or any Western audience to be satisfied, I'd recommend bringing back the good ol' fashion full breakfast service there. For the price, I'd recommend taking the elevator and grab something from the street level.
Again, the hotel itself is nice and staff is one of the best Ive seen in Japan.
3. April 2013
Rated 5,0 out of 5,0 by RunTheGlobe What a Hotel Should Be
I can't imagine a finer hotel experience. The staff are amazing; they strike the perfect balance between welcoming and professional.
The neighborhood isn't the most interesting, from a historic perspective, but I had a free morning and the concierge was able to recommend some memorable sites to see.
The rooms are top-notch. Extremely well-appointed and comfortable.
Just next to Shinagawa Station, you can easily get anywhere in Tokyo (and beyond!) from right outside the hotel.
Thank you for the wonderful stay!
26. März 2013
Rated 4,0 out of 5,0 by TOMOMORI The best hotels in Tokyo.
There is no club lounge. But,You can eat breakfast in the room.
It gives me a very elegant time.
By all means, I hope in the future to sustain its benefits.
Than the time in the lounge, for me it is a very meaningful.
10. Dezember 2012
Rated 5,0 out of 5,0 by Michael I love love love this place!
I'll definitely come back next time I visit Tokyo.
The hotel has only six floors, with the front desk on the 26th floor of the building. This small hotel feeling is quite the thing for you if you hate mega-hotels' chaos. The staff were welcoming, and all speak good-enough English, which is hard to find in Japan (considering almost all staff in Disneyland don't speak English at all).
We used points to book the classic room, and got upgraded two tiers to the corner room by paying extra 7000 Yen per day and being InterContinental Ambassador. The room is small, and with one checked baggage and two carry-ons, the room is almost full. But the bathroom is quite large, and the bathtub in front of a large window overlooking the Shinagawa area is a killer.
The weird thing is that there were only a handful of English channels on TV. I hadn't stayed in any other hotels in Japan, so I couldn't say whether this was normal. But as a international 5-star chain, I think at least ESPN and Fox Channel should be included. Don't forget to press the "billingual" button on CNN and BBC channels, or you will be watching Japanese CNN.
Didn't try the hotel restaurants or breakfast, since ramen restaurants around were so tempting. The walk to Shinagawa Station is neither short nor long, but acceptable. Although the hotel is right on the station, you have to walk around to get to the station gate, and the route was always crowded with hasty white-collars.
15. November 2012
Rated 5,0 out of 5,0 by ppp2 very quiet and comfortable
relaxed and enjoyed my stay there. will choose this hotel again for sure.
2. November 2012
Rated 4,0 out of 5,0
by rayjr13 Great location and helpful English speaking staff
Great hospitality from the service staff. The hotel is connected to the Shinigawa train station by a covered walkway. Convenient location to several dining locations.
22. Oktober 2012
Rated 5,0 out of 5,0 by Michael I'll come back next time in Tokyo
The hotel is quite hard to find, on top of a office building, and is quite far from the actual Shinagawa Station entrance (the building is on top of the station in fact). The official entrance is on the side of the building, while actually it is shorter to just get in from the front entrance.
The elevator to the lobby floor (26th) could be faster. The lobby is nice, and the small hotel feeling is awesome. Staff are probably the best English speakers in the city. Elevators to the floors are adequate.
The room is small (typical Tokyo style). The corner room we stayed in has a smaller than enough bedroom, and a amazingly large bathroom. The bathtub in front ot a large window gives you a view of Shinagawa while bathing.
It would be better if more Western TV Channels are there. I recall only CNN and BBC, and you have to hit "billingual" button to stop CNN newsanchors from speaking Japanese.
There was no bad experience at all for the entire week-long stay. Definitely top-level!
11. Oktober 2012