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Rated 3,9 out of 5 by 115 reviewers.
Rated 5,0 out of 5,0 by Great place helpful staff stayed there for a wedding. great group rates. front desk staff was a huge help. 16. Mai 2013
Rated 3,0 out of 5,0 by quiet please Love the updated rooms. It is about time!!! But what did you do to the AC? Two different rooms last week and BOTH were loud every time the compressor kicked on to cool the room. I am not sure if changes where made to the heating and cooling or I had bad luck. The vibration of the compressor running was horrible and forced me to wear ear plugs to get a descent nights sleep. 12. Mai 2013
Rated 4,0 out of 5,0 by Beautiful room, expensive parking. Beautiful room!! Made me want to stay inside..Lol..Pretty good service, but no shuttle downtown past 11pm and expensive parking at the hotel in which I'm paying a decent amount of money to stay is ludicrous. Also a very rude "kick out knock" when my girlfriend and I were basically leaving with our bags in the hallway. 11. Mai 2013
Rated 1,0 out of 5,0 by Under renovation do not stay at this facility. My stay at this hotel was for 2 1/2 weeks and I am a long standing priority member. After over 30 years of staying in hotels in the USA and possessions, this is certainly the worst ever. The hotel was under renovation, and I was not informed. The construction noise level every single day was so loud you could hear it inside the room. The fire alarm went off several times and when I called the front desk for information they had no idea and the fire department was already there all over the floors. The parking attendant was extremely rude and nasty. The visibility of the parking was dangerous because you could not see who was coming down or going up due to all the construction equipment. The complaints are too numerous to mentioned. 9. Mai 2013
Rated 4,0 out of 5,0 by MS Love this hotel, the location is awesome the staff is great very clean and close to resturants and the Westchester Mall. I had several meetings during my stay, on my second day there I was greatly dissapointed with the cleaning staff (maid service) as I had a couple hours between meetings and wanted to take a nap. I was unable to for all the loud talking and yelling going on in the hallway between two of the staff. I would suggest if the staff is working near a room that had do not distrub sign on the door that they should be very quiet. I was on the ninth floor. I would come back again, but would be nice if the maid service respected that not everyone sleeps at the same time. I really love the breakfast buffett, compilments to the gentelman that does the omelets...delish. 8. Mai 2013
Rated 5,0 out of 5,0 by My stay I truly enjoyed my stay@ the Crowne Plaza White Plains. The staff was always smiling. From check in where I met Jackie who helped make check in a breeze after flying the red eye from California that morning 4/27/13...Jeanne and Angel were awesome and the housekeeping staff was great and considerate. When I come back to NY staying at it establishment is a no brainer....thank u for making it my home away from home for a week. 8. Mai 2013
Rated 5,0 out of 5,0 by Stellar This is the third time I have had the pleasure of staying at the Crowne Plaza in White Plains. Every year Best Friends Animal Society hosts the New York Pet Super Adoption at the Westchester County Center and we stay here every year. Tremendous value on so many levels but to me right at the top -- never mind that the rooms are very nice and the food is good -- is the extraordinary staff. From the housekeeper to the van drivers to the front desk to the restaurant and bar staff, truly everyone makes us feel welcome and shows genuine concern for helping us do our best. 8. Mai 2013
Rated 5,0 out of 5,0 by Great Front Desk Staff It was really not the property but more the staff that made this stay memorable for me. Credit goes to Abigail at front desk and bartender whose name I can not now remember. Very courteous and proficient service. Room was large and clean. Shower was powerful enough for US standards. Only shortfall was at breakfast when I was served coffee in a paper cup! I think I deserved a ceramic one considering how much I paid for it! 6. Mai 2013
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