Holiday Inn Budapest-Budaörs' good-value First Class Package is tailored to your business needs. A hearty buffet breakfast, wireless Internet and garage parking are included, and our friendly staff will serve you a welcome drink in the Lobby Bar.
This hotel is a great place to stay right on the west side of Budapest close to Kika and Tesco. Decathalon, Auchan and Ikea are just a few minutes away by car. I wasn't impressed with the mattress,[More]
but we only stayed one night. [Less]
Ok to business
I stayed here for 4 nights.
The internet quality in the evening was really terrible. I could not surf at all. I had a perfect Wifi connection, but for some reason, I was not able to open a UDP or[More]
TCP connection to any DNS servers. My friends who also stayed here, had the same issues. When we confronted the reception about it, they told us to surf in the lobby. That seemed to work for about 30 minutes and later on the same issues started re-appearing. We could not work at all in the evening through Wifi, so we were forced to use our somewhat more expensive 3G/4G roaming cellphone connections.
One evening, when we arrived at around 00:30, we asked the reception desk if it was possible to get 3 beers. We got an immediate response from the guy saying: "Do I look like a bartender to you???" . That was something we did not expect at all. When we asked him again, he started ignoring us completely, by doing administrative work. He said he was extremely busy and that we should be able to tell that from his working motion. We were completely stunned by this. The lobby was completely empty, no persons checking in. Really amazing to have so much work at 1am in the morning! Even so, that you really don't have time to answer 1 question from your customers.
In the end, I gave him feedback, that it would be better to simply respond to us and say like: "Our lobby bar is closed at this moment, if you really want to drink something, you can go to the gas station accross the street, or use your minibar" . Then he responded to me saying the exact same words. I never felt so disrespected in a hotel in my life. I started losing my temper and told him he should better look for another job, because he's not the right guy for the right job.
I reported this to the reception desk in the morning (other staff members), they told me that this would never happen again in the future. So that was really helpful and comforting. They did make time available to listen to my story of the event of last night.
Watch out for the buffet in the evening. The warm food that's being served is not attaining minimum heat requirements. I didn't trust it. The a la carte menu is pretty decent and does serve actual hot food!
On the positive side, the hotel is very quiet. No noise in the hallways. Elevators are fast. Reception staff during the day is friendly and helpful. Free parking outside of the hotel and is located pretty close to a high way. [Less]
Friendly reception service and first-class room
The reception staff were friendly and very helpful, including booking concert tickets for us at very short notice. We stayed in a suite (Platinum IHG Rewards Club upgrade) which was roomy, well[More]
decorated and included a coffee making machine with a collection of coffee pods. Although initially planning only to stay one night, we were so pleased with the hotel that we extended this to three nights and hope to return in the near future. [Less]
Best Location and courteous staff
Even though sleep quality was excellent, had to delay going off to sleep due the most amazing view ever from the bed in our room of Danube and castle on the opposite bank.
Thanks a lot.[Less]
Perfect location on the river by the Chain Bridge
All you would expect from an Intercontinental, except that it didn't have a Jacuzzi in the fitness center/spa. After walking around Budapest all day (28K steps on my fitbit) I wanted to relax in the[More]
hot tub. But otherwise our stay was great. The location is ideal - easy to walk to lots of tourist spots and shopping and restaurants. Would definitely stay again. [Less]
Central, excellent service and staff
We stayed here for three days in a wonderful room with river views. The staff are excellent, knowledgeable, courteous without being familiar. This Intercontinental is certainly one of the best i have[More]
stayed at in Europe. [Less]