Quite comfortable rooms with excellent service
wonderful location 5 minutes walk to "Binnen-Alster"- 7 mile running or walking loop on the waterfront. Great place to relax after a hard day at work or a romantic stroll.
Breakfast was excellent as
well as staff courtesy.
I will definitely return. [Less]
A Winning Combination - Great Service, Location & Value
I've stayed at this Crowne Plaza many times over the past few years, and find that the quality has stayed consistently high, except perhaps the staff. Recently, they have seemed to take it up to a
The front desk staff are very personable, and genuinely want you to enjoy your stay. They know the area well, and help you get the most out of this beautiful city. The front desk can get busy around the 12 noon checkout time, but they are efficient, without losing that personal touch. Add this to the clean, comfortable rooms, it is a winning combination.
Location-wise, I find this property ideal. While not in the middle of the shopping district (and the premium prices hotels charge there), it isn't far away. Besides, the adjacent neighbourhood, particularly Lange Reihe, has a huge range of cafe's and restaurants that give it a local and un-touristy feel. All this is within a 5-10 minute walk. It's 20 minutes walk to the main shopping centre and rail station, and a handy bus stops across from the street (M6) for €1.50 and runs every 5 or 6 minutes. The S-Bahn is a 6 or 7 mimute walk away. In my experience, taxis are always waiting outside if you want to take a more direct route. The Crowne Plaza makes a good base to explore the region.
In short, while the 'hard product' of the rooms is excellent, the friendly and helpful staff made the stay even more enjoyable. I'll be back. [Less]
EXCELLENT SERVICE, AMAZING BREAKFAST AND GREAT LOCATION
Very nice and friendly staff , clean and well organised hotel. There is special lounge for club members ,it was really nice , just computer was not working properly.
Breakfast was beautiful and
variety of buffet was excellent and its staff were working hard to make everything perfect.
Some small problems:
Air condition was not working properly , I have to say a few times. I felt a little bit dust in rooms , so using strong vacuum appliance will help a lot to make the air clean and fresh. [Less]