Good hotel, good location except not a lot of restaurants nearby, however the hotel restaurant was very good quality.
Staff overall particularly the restaurant staff were very helpful. The hotel was[More]
about a 20 minute walk to the center of Naples which was ok as we didn't want to be too close to the railway station as it is not a nice area particularly at night.
Only issue was the wifi constantly dropped out not sure if it was due to the hotel being so full but that needs attention.
Overall a very pleasant stay. [Less]
By Trip w/Family and Friends
Clean, convenient, close to airport
Clean, quiet, close to airport, slept well.
Flight was too early to use shuttle service, but staff called taxi which arrived right away. Morning coffee and snacks were available at 4:00AM!
town is helpful, but not frequent. Make sure to get the schedule. [Less]
Great place to stay and relax, staff was very helpful any time day or night, the hotel supplied free bus transport to the town centre Metro and airport and it was always on time, best of all my[More]
birthday was on July 4th which is also Americans independence day, the hotel manager sent up a bottle of chilled champagne and a tray of delicious cookies, All in all my stay was very enjoyable and would definitely choose this hotel as my place to stay should I have a chance to Naples. [Less]
Fantastic three days in Napoli, fantastic hotel with great staff.
Friendly and helpful.
Unique location and experience.
Business facilities and room were perfect for what we had to do .refreshments[More]
and equipment where just what we needed, stress free the whole three days.
Would definitely recommend this hotel to anyone visiting Naples either for Fun or business or just a weekend away [Less]
a gem in the volcano
spent a night at the holiday Inn volcano Buono. most relaxing 24hours. very clean. staff attentive . conveniently located in the mall. comfortable beds. only gripe was the eggs were cold. all in all[More]
a great experience. would definitely stay there again. [Less]
most unique Holiday Inn!!
This hotel is worth visiting just for the amazing architecture in its construction alone.. Designed as part of the Vulcano Buono centre by STarchitect Renzo Piano (who also did the 'Shard' in[More]
London!) its design will leave you impressed.
Location: for those with a car its easy to access via a major motorway A30/A16.. for those on foot like us, its best to get the train to Nola (Trenitalia from Salerno) or the Circumvusivio train from Naples Garibaldi to Nola (different station!) Only way to Hotel from here is by taxi which the hotel will arrange for 15euro flat fare. (pay the driver directly upon arrival at hotel)
Hotel: Incredible! You approach what looks like a small Volcano! covered in shrubbery and grass. the carpark around it (2000cars) gives away its disguise. Entry to the hotel is along a drive cut out of the side of the Vulcano. reception is huge, 3 floor high ceiling, spacious and bright with open plan Bar, Lounge, Restaurant, seating area.
Reception and Check in: Staff had poor English, there was no welcome or even hello (though we tried our best Italian!). We were allocated room on second floor.. no info on amenities or services.. key allocated and lift gestured to. (to be fair we had emailed the hotel previous day ref; transport from Nola and the replies were friendly and courteous and in perfect English)
Room: was stylish but surprisingly small.. this is because over 40% of the room space is the outside balcony! There was no balcony furniture.. (this was only for guests on the 3rd floor!) Room was spotlessly clean and neat but missing the usual Holiday Inn touches of pen and paper, real glasses (they were plastic!) and had one sad childlike piece of art. TV had one English channel but the fast wifi made up for this. Beds were very comfortable and there was no noises or rumbling to be heard though we were in the middle of a shopping mall/volcano! A/C worked perfectly (and silently)
Bathroom.. Large (in comparison to the bedroom) clean and big soft towels and good range of hygiene products.
Meals: with a such a huge shopping centre attached, we didn't eat dinner at the hotel but at some of the many restaurants in the Mall. We did have breakfast which was extensive. Service was friendly and prompt though it was self service.. BIG buffet of everything with good range of hot cooked food, bacon, sausage, eggs etc plus lots of local cold meats and cheese. Unlimited quantities of all including great selection of pastries and cakes.. Best breakfast of our trip so far!
Location 2: The Vulcano has over 100 shops and restaurants so shoppers and foodaholics will have a great time. there is also a cinemaplex with latest movies and a HUGE gym, with pool etc (15€ extra for hotel guests). Shops and supermarket (Auchan) are open til 10pm.. Nothing to see outside of the hotel unless you go hillwalking 4 kms away.. or go back to Nola for train to Naples (35minutes) or Salerno (30 minutes). Nola town is small and quaint with some Basilica and other buildings of interest.
Overall very interesting Hotel and a comfortable stay but staff should learn a short checklist of services to explain to guest who don't speak Italian and 2 chairs on the balcony would have been nice to sit out on for some fresh air. Other than that an enjoyable experience. [Less]