Location in the historic Garden District makes all destinations within New Orleans a short walk, ride or streetcar trip away. From the high rise office buildings in the CBD to the Spanish architecture in the French Quarter to the oaks overhanging mansions along St. Charles Avenue to the grassy campuses of Tulane and Loyola University, we are just steps (or a streetcar ride) away!
Check in was without any problems or delays. Room was just right. Not too hot or cold and for women that is unusual. Restaurant paid attention to my needs.
Loved that the bellmen could make[More]
recommendations of varied cuisines and events [Less]
The maid service was excellent, they were cheerful, helpful and kept everything clean.
The smell in the lobby was so strongly perfumed and flowery, my nose itched and head hurt. We had to drink/eat[More]
outside since it permeated the bar/restaurant area.
The valet service was the worst I have ever encountered. Somehow, he was either away from his post or so involved on his phone, he completely ignored the guest. When finally asked to do anything, crummy attitude.
One of the chicks at the desk was helpful and friendly if approached directly at the desk, but a couple couldn't even answer questions about the area. No one at the desk ever looked up from their phone or the desk to say hi or be friendly. For those prices, I was shocked at the quality of service. Thank goodness the rooms were clean and comfortable, although not quiet to noise in the hall or other rooms. Loved the pebbles in the shower!! [Less]