Rated 4.4 out of 5 by 640
Rated 4.0 out of 5.0 by SCOPRO7 いつも
23 March 2015
Rated 5.0 out of 5.0 by Busybee24 Best Choice in Makati!
This hotel does not fail to impress. Had an overnight stay and everyone was eager to please! Make sure you book with your IHG Rewards Club membership because the perks are awesome at this hotel (internet was quick and easy to connect to). Special thanks to Andhie, Chris and Mon for making our stay super awesome! Looking forward to R&R here next time.
23 March 2015
Rated 3.0 out of 5.0 by BlueBulls Good price / location but...
Hotel is perfectly located and price is reasonable. Rooms are decent but noise a constant issue (can hear our neighbours coughing).
Had a late night arrival, so wanted some room service, after 4 phone calls and approx. 35 minutes, we finally got a room service menu (of course we missed the dinner by 10 minutes) so now had a very limited choice..,
2nd night we thought we'd use the drinks voucher in the bar for my first time ever (always throw these away). Wanted a cold beer and a glass of wine for my wife. "Sorry Sir, no alcohol allowed for free", came the reply...
Decided to go for a drink @ Hard Rock instead,..where we did not suffer with poor service or "cheapness"...
21 March 2015
Rated 4.0 out of 5.0 by Chocolover Front desk is not very welcoming
We've stayed at your hotel last month and the front desk staff who checked us in on 12 Feb 15 not very welcoming. We have booked 2 separate bookings, one is from 7-9 Feb 15 and the other one is from 12-13 Feb 15. On my booking I have request for a non-smoking room as my partner is allergic to smoke but on the day we arrive at the hotel on 12 Feb 15, the staff told us that there are only 2 rooms left for check-in, one is a smoking room and the other one has a defects. It's seems like he is telling us that we don't have a choice and we felt like we are not welcome to stay there at your hotel. Unfortunately I did not able to get his name. I am also a Manager in a 5 star hotel in Singapore and what he did was not right. When he noticed that were already upset,he managed to get us a room base on our preference. So he is not telling the truth that the hotel only left with 2 rooms to check-in coz he managed to gave us another room. Please train your staff on how to handle such things like this to prevent such complaints in the future. Thank you.
20 March 2015
Rated 5.0 out of 5.0 by mon49 Comfort and convenience in one package
I love the fact that the hotel is located in the middle of the mall where restaurants and shopping abound. The staff are very friendly, courteous and always smiling. I also love the fact that they have smoking rooms...very convenient for smokers like me. The bed and pillows are the best....makes you wanna stay longer....
19 March 2015
Rated 5.0 out of 5.0 by Vic 28 comfortable room and great service
same as my remarks from the survey . very good and very friendly staff. very clean and updated furnitures. total good service
19 March 2015
Rated 4.0 out of 5.0 by 1Malaysia Breakfast was Awesome
Had a special request for breakfast meal due to religious restriction. Staff make the necessary orders and since then breakfast was awesome. No other hotel would do this. Great effort by the Flavors staff
16 March 2015
Rated 4.0 out of 5.0 Nice but overpriced
This is a nice hotel, in a good location, nice rooms and good friendly staff. Restaurant was poor with very slow service, but plenty of good restaurants outside in the area.
Main complaint is that the room rates for the hotel have increased dramatically over the time I have stayed there (around 2 years) and reached a level that I feel is no longer value for money. I will probably look for alternative hotels purely due to price.
15 March 2015