Rated 4.0 out of 5.0 by Freshie Great Intercontinental Service but Tired Rooms
After a hiccup at checkin, quickly fixed by a duty manager, I found myself ensconced in a club room with wonder ful views and everything you expect in a 5 star hotel, except an iPod dock. However, the fit-out is extremely dated and showing extreme signs of wear and tear. The club amenities were superb and the hotel has one of the best gyms I have ever been in. Service in the hotel is excellent and is genuinely 5 star. I had the feeling that I had visited the hotel 10 years too late almost like seeing a great diva when they have passed their best. Overall though a good place to stay for that special extra service that you do not get in run of the mill business hotels and would be ideal if traveling as a couple
May 13, 2013
Rated 4.0 out of 5.0 by MarkN99 Comfortable room, friendly staff, good service
Good value. I will return. Xxxxxxxxxxxxxxxxxxxxxxxxx
May 13, 2013
Rated 5.0 out of 5.0 by carol4791 TURNER FROM THE TATE PACKAGE
We took advantage of the hotels TURNER FROM THE TATE package (this included 2 tickets to the major exhibition of iconic British artist , J.M.W. Turner at the Art Gallery of SA)
Our room on the 20th floor was a king bed superior overlooking the railway lines and the new Adel hospital development. We could have upgraded at extra cost for a river view room but did not as we were in our room only to sleep.
Room cleaniness was excellent, extremely quiet room (2018)
Very comfy bed , marble bathroom spotless. Still the original marble tiles for this hotel I believe. - (so well done to housekeeping staff) . Doors into the bathroom area on our room could do with a upgrade.
All areas of the hotel including public w.c. areas were spotless.
Buffet breakfast was excellent with great choices - could not however to work out how to use coffee machine - but simply asked staff who brought out coffee or pots or tea. Lovely attentive staff.
Front desk staff on check in and check out were excellent as were the valet parking staff.
May 12, 2013
Rated 4.0 out of 5.0 by MFMDJ Weekend away
The room was great - we were upgraded. The amenities were at required level. Management were attentive but surprisingly there was nobody to assist with luggage when we arrived. The opportunity for improvement is the cost of Internet service. We expect fast free Internet service.
May 10, 2013
Rated 5.0 out of 5.0 by Happy10 Excellent
I stay in quite a lot of hotels travelling across the country through my work and rarely leave a review, as the memory of one lobby generally drifts into another.
The Intercontinental in Adelaide however stood out. An excellent hotel. beautiful rooms, beautiful food and superb staff. A real bonus was the standard of the gym, which is without a doubt the best hotel gym I have used. Good weight selection up to about 40kg dumbells and a wide range of machines.
Next time I am in Adelaide I will definatly be staying here again.
May 9, 2013
Rated 3.0 out of 5.0 by fbush65 Inconsistent service level compared with similar hotel
Rather disappointed with service level. eg. Internet usage is chargeable but in equivalent hotel for corporate account.. it is free.. My stay at Intercontinental Manila.. Intenet is complimentary.
Room service menu is limited. I have access to club lounge for breakfast which is complimentary.. But breakfast spread was not up to expectations.. i paid for my breakfast the other remaining days... Had to pay full price for it instead of discounted rate.
Need to review laundry charges. First ever encouter with a charge for having shirts folded! I was initially even charge for 4 t-shirts i had sent for laundry.. Only when i raise this issue at check-out, it was waived.. but begs the questions... why is there a charge for shirts/t-shirts that a guest want folded instead of return on a hanger?
Service staff at lounge and check in/checkout are polite and very professional. Good service with smiles.
May 9, 2013
Rated 4.0 out of 5.0 by Classic35 Comfortable bed and great service.
The bed provided a great sleeping experience. Bed firm but very supportive of individual profile.
May 7, 2013
Rated 5.0 out of 5.0 by Proudpetop407 relaxing and care free
We stayed at the Intercontinental Adelaide over a relaxing long weekend. Our club room was superb, with splendid views over North Adelaide. The staff in the Club Lounge were very friendly and professional, as were the car valets. We will return for another relaxing visit soon.
May 7, 2013