Rated 4.0 out of 5.0 by Seltzer1 Assistance
Having arrived late and in the dark, the young man at the front desk gave me directions on the phone in a calm and confident manner, enabling me to arrive at the hotel safely. Hotel was satisfactory, and the staff really nice. I am glad I chose this place, and will stay there in the future.
April 12, 2013
Rated 5.0 out of 5.0 by Davedude Quiet yet easy to get to from the freeway
The staff was excellent even though my reservation was a day off.
The kids liked the clean pool and hot tub as well as the family friendly breakfast.
I prefer a thermostatically control A/C and heater but was able to find an adequate setting for the one in my room.
We liked the stay so much that we booked it for our return trip which was equally satisfying.
The restaurant nearby was pretty nice too.
April 9, 2013
Rated 5.0 out of 5.0 by arbajeda What an amazing experience...
Most chains have locations that are worse than others but I have yet to find a Holiday Inn Express that is less than superb. It's like they have competition to see which location can outdo the others. We called ahead and asked for a first-floor room and Kristin accommodated us. Warm, friendly but efficient check-in, amazingly clean facility, very comfortable bed and plenty of hot food at breakfast. When we return to the Salem/Albany area, we are certain to stay here.
March 21, 2013
Rated 3.0 out of 5.0 by Leb79 Quiet Room and great breakfast
We asked for a room on the top floor near the end away from the elevators and vending machines. The room was very quiet. When we asked to stay another night and keep the same room the person at the front desk was very helpful and took care of booking the room for us at a better rate than we paid the night before.
March 14, 2013
Rated 1.0 out of 5.0 by topsea $2500.00 in equipment stolen from my vehicle...........
It will be awhile before I stay in Albany again. My vehicle was broken into next to north entrance of the hotel. Police said that the hotel's camera system was poor and grainy. Unable to get a description of individuals braking into my car just outside the door.
March 11, 2013
Rated 5.0 out of 5.0 by MarleneZZ Relaxation
After a long day of driving we were able to relax in a very comfortable room. There were restaurants and shopping close by for picking up odds and ends for the next days travel. Breakfast was served in the morning with a great selection of food making the stay great!
March 10, 2013
Rated 5.0 out of 5.0 by Reenie65 The very best
This hotel was the best one one on our trip from Washington to AZ and back. Beautiful place and spotless!
March 5, 2013
Rated 2.0 out of 5.0 by Roydog Uncomfortable bed service poor
Informed front desk the bed offered no back support (I have a bad back). The clerk said a number of beds have been replaced and he would check on it. Two hours later he forgot the conversation and that was it. Saturday I asked the clerk if they were having cookies that evening, she said yes in 15 minutes. I went down in 20 minutes but she forgot, and will do right away and call me. Never got a call and had a hard time even catching someone at the front desk to request a wake up call. Staff not very available between 5:30 and 7 p.m.
March 3, 2013