Rated 4.0 out of 5.0 by BillAZ Pool needs maintenance
The room was fine for an older motel.
We enjoyed using the inside pool, but the water was very cloudy - it needs to be serviced by a pool service company. The chemicals probably are out of balance.
The tiles in the SPA were stained and it was not very inviting,
The service personnel were polite and efficient.
April 25, 2013
Rated 1.0 out of 5.0 by 435travel Comfortable bed and poor service
Old property but room was clean . Was not comfortable with outside door so did not sleep well. Breakfast was not good .your famous muffins didn't taste the same as other hotels I stayed in I will not stay there again not will I recommend it to my friends.
April 19, 2013
Rated 5.0 out of 5.0 by ABQGIRL57 Exceptional staff
My stay at his Holiday Inn was extended, due to illness in the family and then, a week or so later, extended again due to a death/funeral.
The staff was MORE than caring and accommodating to me and the members of my family who also stayed there for periods of 4 or more days. By staff, I mean all management and support staff: the front desk staff; breakfast room staff; housekeeping staff; security staff; maintenance staff. I have stayed here many times, and it will continue to be my hotel of choice whenever I am in Albuquerque.
April 17, 2013
Rated 3.0 out of 5.0 by dscott65 Bad experience
Didn't like it, because the elevator was far away and the AC was noisy
April 12, 2013
Rated 4.0 out of 5.0 by Michael130 Two stays - One good - One fair
We stayed at this HIX two night in one week (one on our way to our destination and one on the return trip.)
The first night was not great. The mattresses seemed to be old and a little uncomfortable. The heater/cooler was very noisy all night. Our room was on the second floor.
The second night was much better. The mattresses, though not top-of-the-line, were much better and we were not bothered by noise. Our room was on the first floor.
The breakfast was very good, but the breakfast room is a little small and crowded, especially when it is busy.
We would stay at this HIX again though. The people were very friendly and accommodating.
April 9, 2013
Rated 4.0 out of 5.0 by DebraT1000 Nice staff and clean comfortable room
Of the 4 nights I stayed, I had one night of several woman chatting late into the night and loud laughing... The bed pillows were plush enough to cover my head and block out most of it.. My other 3 nights were great and comfortable after long days sightseeing and visiting with family.
We used the pool on a couple of nights. The hot tub was way to hot for me and some others.. I wish the dining area were larger, it was crowded, but some new food items were offered each day.
I enjoyed the yogurt, oatmeal and fresh fruit!
March 31, 2013
Rated 3.0 out of 5.0 by sparkey100 Location
This was a great location for where I was working. The room was OK, the sheets on the bed were turned inside out inside of being changed every 3-days. Breakfast was booring after 4 days, same old day in and day out..
I will stay at this location again because if the location.
March 27, 2013
Rated 4.0 out of 5.0 by KKA77 Great Service
I had to change my dates of stay due to weather and the staff was very accommodating and made the change without hesitation. I would recommend this hotel to anyone traveling into or through Albuquerque.
Thank you for making my trip that much better!
March 25, 2013