Rated 4.0 out of 5.0 by Chief5 Superb locaion and convenience with Shuttle sevice
I enjoy the property each year we hold our professional meeting. Spending nearly a week away from home is comforting only when the accommodations balance one's needs. The Holiday Inn and Suites provides such balance. I do have a serious concern, as a Fire Chief Officer, it is critical to be able to have immediate access via cell service. This time we all found that the service seemed to be blocked. This was true of all carriers. As emergency responders and leaders, this is unacceptable. Please check on the service problem. thanks
May 19, 2013
Rated 5.0 out of 5.0
by machriba Great suite at a standard price
I really haven't got such a suite very often when I just booked a standard room. I'm not sure if a two-room suite with two TVs, a large bathtub besides the shower, a desk with flowers and a leather couch are "standard" in this hotel. But if so, I can strongly recommend this hotel in terms of value. I had not a lot to ask from the staff, but the check-in guy was nice and even adviced me a free on-street parking spot.
The hotel is not in the exact center of the City. But I never mind a 12-13 minute walk. And additionally, there is even a free hotel shuttle from and to the heart of King Street every hour.
You can also have breakfast at a very resonable price if you like.
All in all, a great experience. The same can be said about the nice city of Alexandria. For me it lastet only one night, unfortunately.
May 17, 2013
Rated 3.0 out of 5.0 by hhplxx1 Not up to Standards of Holiday Inn
I stay at many Holiday Inns around the USA and have generally had very positive experiences.
Once in a while I find one which has poor standards and this location fits that description.
The rooms were older and not as clean as other Holiday Inns. The carpets were worn and dirty.
Front desk service was freindly and responsive. Hpwever, the restaurant and bar service was poor. I went to the restaurant late evening found a table. After 20 minutes, no one came to ask if I needed anything and no waitress was seem even walking around the area. I finally got up and left.
May 15, 2013
Rated 5.0 out of 5.0 by travellingwinters Pet-welcoming, very relaxing stay in the center of things
Comfortable bed, yes. Big room with space for dog. Herb garden in the atrium. Extremely friendly bar and restaurant service. Right in the middle of old Alexandria. Check in lady was really nice.
After two stays here, feels like home. I understand they have "pet happy hour" but we missed it.
May 14, 2013
Rated 3.0 out of 5.0 by billSLCUT A week's stay
Tiffany, Timrat and Moe were delightful.
The refrigerator leaked and no one responded.
Restaurant personnel were not hospitality persons.
The shutlle drivers were terrific.
Housekeeping must have been trained by the restaurant personnel; they were surly, loud, ane in general made us feel as though we were in their way *(not to mention loud and sharing their personal points of view whenever we were within hearing distance- no, not about us, just how negative life was in gemeral.). neverthe less the room was clean and smelled good..... but you might mention to housekeeping that changing the ice bucket bag is a health issue!
May 13, 2013
Rated 1.0 out of 5.0 by Dana2013 Noisy Hotel
The Friday night of our stay was extremely noisy with a wedding party staying in our hall way. We asked them to be quite, and they didn't. We called the front desk and reported them, the staff did nothing. After 2 of my children were woken up we called the front desk again, and demanded that they get the party under control. They did come up and ask them to be quite. It worked for a while, but started back up again. Very disappointed in how the hotel management handled the situation!
May 4, 2013
Rated 5.0 out of 5.0 by SirDwayne Perfect day for a wedding
We attended a wedding party at this hotel, on the outside terrace, on an almost perfect Saturday in April. The hotel has a great location---north end of Old Town, Alexandria, close to Reagan Airport---and a reasonable price. On Sunday, we walked to the Old Town Pier (25 minutes) and caught the Water Taxi (book ahead) to the Washington Nationals game = a great overall experience...except for the National losing.
May 4, 2013
Rated 1.0 out of 5.0 by Headley1 No Bang for the Bucks and Insensitive Staff
A/C didn't work properly and had to move rooms at my request after third day. Asked for non-foam pillows and was told the hotel had none only to find them available in my new room. Had one meal in the restaurant; NEVER received my beverage. Hotel was too far from the nearest Metro stop whereas there were nicer hotels at a lower cost right at the Metro stop. The only reason I stayed here was due to a conference. If the conference is here again next year, I will be staying elsewhere.
April 29, 2013