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Rated 3.9 out of 5 by 62 reviewers.
Rated 5.0 out of 5.0 by great experience this hotel,was the bargain of bargains- location was great,staff helpful and friendly and rooms beyond excellent we go back to 9/11 with you guys--- would never stay any where else-- while Driving from Montana to ohio,we had made a reservation in Montana to stop first night( three days after 9/11). we lost cell phone reception - could not contact holiday inn that we would not make it as far as thought-- after slight pause,the operator said-- "that is ok- where can we book you- normally there would be a charge,but not tonight. I wrote a letter to holiday inns and told them that I would sleep on the street before staying anywhere else -- and we have--- stayed on the street-- just kidding June 14, 2013
Rated 5.0 out of 5.0 by Great location & nice service, very positive experience Excellent location, helpful staff, very nice pool. Hotel also offers bicycles for rental. (Only drawback: pool does not open until 10am, so it is not open for early-morning swim before a day of meetings.) I would definitely stay again if I didn't have early meetings (or if pool opens earlier). June 14, 2013
Rated 5.0 out of 5.0 by Traveling with children The hotel was wonderful! Having a grocery store across the street took care of anything the children wanted that the hotel restraurant didn't have. Alex at the front desk was very helpful, polite and patient. His knowledge of the area was amazing! Everyone at the front desk was great, the cleaning staff were also all very polite. The hotel restaurant staff were great too! They put up with all the questions the children asked them (which there were several ) about D.C. - I apologized for the interrogation but they smiled and said it was okay. I love to travel with my children so when we go somewhere that is family friendly it's always a pleasure! Thank you Holiday Inn for a helping make our trip stress free! June 9, 2013
Rated 4.0 out of 5.0 by Convenient to the Capital and Old Town I and another father took a group of teenage boys to the USA-Germany Soccer match at RFK. The hotel was a great value to house the eight of us. The rooms were clean, spacious and comfortable and the staff was very accommodating to give us adjoining rooms. The property was overall clean and fresh. After a long car trip, the few blocks walk to King Street was welcome to get dinner and for these hooligans to burn some energy seeing the sites of Old Town. With a grocery store across the street, we found plenty to feed them for a carb-laden breakfast that gave us the energy to take on DC and the Germans. Convenient to the Metro stations in Alexandria (free parking on weekends) made it easy to get where we needed to go. I'd recommend this great value for our needs. Only negative: carpet in room needed shampooing June 7, 2013
Rated 4.0 out of 5.0 by Get what you pay for Look, its a bit older in the bedroom area, you can see the older rug and the doudy looking bed, but it's very comfortable. The bathrooms look more recently upgraded The hotel is a bargain for the neighborhood. Down the block were much more expensive hotels. We paid a price that is more typical of the outer areas. The one draw back is the corner deli. The sandwich was not worth the price & the 3:00 PM coffee was old, very old. But we were too tired to do the smart thing..walk down a block. The staff were very pleasant.(PS The food rating only reflects the cons=cession not the restaurant). We definitely would stay here again. June 7, 2013
Rated 1.0 out of 5.0 Pathetic Maid Service Day one no coffee to be found. Day two still no coffee. Day three coffee but only one cup for two people. Day four no maid service because we left the sign up until 9:00 am. Day 5 no maid service because we left the sign on the door until 10:00. Apparently the maids run the policy for this chain. If you don't let them in at 8 they never come back to clean. Never ONE word of apology from anyone. This hotel caters to large herds of kids be warned, you may not get to sleep until they quit running up and down the halls unsupervised. Shuttle drivers were great except the tall, skinny, black guy in the suit who drives like a Kamikaze pilot! NEVER AGAIN May 28, 2013
Rated 5.0 out of 5.0 by Had pet still got great service The staff was very easy to work with. We had a dog with us and there were no issues having her (after paying $50 fee, which was cheap compared to other DC hotels). The room rate was comparable to those in the area. As a rewards member we were easily able to extend our checkout time till 2. Would definitely recommend. May 25, 2013
Rated 5.0 out of 5.0 by Good stay We had a wonderful time. Our over stay was good. We will see you aging in late June. Only thing I do not like is writing my names over 10 x.... to send this email. Thank you May 24, 2013
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