Rated 5.0 out of 5.0 by AKBear Great staff and comfortable rooms
I've stayed here before and have always had a great stay. This last time I really noticed the friendly staff at the front desk, the bar, the friendly room service and the friendly ladies that were cleaning rooms. I will stay here when I can.
June 14, 2013
Rated 5.0 out of 5.0 by apfrick anchorage
Great overall experience; great staff; great room; exceptional benefits for Priority Club members. Where I would stay if I ever return to Alaska
June 7, 2013
Rated 3.0 out of 5.0 by Randy765 Staff
The Hotel was nice, staff seemed new.
Sent via UPS a package to be held upon my arrival. It was well marked to hold for guest with my name. Total weight was 20 lbs. Called to verify prior to shipping, and comment was we hold packages all the time. In route I tracked the package and found out it was rejected and sent back home. (Packaged contained boots and some cloths). There was no way to reroute the package back.
Things like this happen, there was a attitude of not really caring and no apology
June 3, 2013
Rated 5.0 out of 5.0 by SusanMN Surprised and pleased
I don't know why I was so surprised at the excellent service and accommodations at Crown Plaza - midtown in Anchorage, but I was.
I was home for a funeral and didn't want to stay with family -- needed my own place to unwind and Crown Plaza - midtown fit the bill to a T. The staff was available and super helpful, but not annoying. The room was clean and in good order. Room service folks were AWESOME, as were the housekeeping folks. The location was perfect. I just can't say enough good things about this location and my experience.
I even joined their rewards program I was so impressed. :)
June 2, 2013
Rated 2.0 out of 5.0 by CraigW Disappointed again
My first stay here was great, despite the fact that the 6th floor Priority Club Platinum rooms have low water pressure. I tried it again, with a room on a lower floor, and the water pressure was slightly better, but the WiFi was pretty much unusable. I decided to give it one more try last week, and it will be my last. This time I got the combination of poor water pressure, and unreliable WiFi. It's really a shame, because the rooms are nice, the lounge access is a nice touch, and the staff are great. But if the showers have only a weak trickle of water, and the toilets flush when they feel like it, and the WiFi stops working for a few minutes each hour, what's the point?
May 12, 2013
Rated 5.0 out of 5.0 by JMT57 Surprised!
I was very surprised by the atmosphere and staff at this Hotel. I would recommend this hotel to anyone and everyone!
May 5, 2013
Rated 5.0 out of 5.0 by ArmyGuy38 Another Awesome Stay
Had one issue when I arrived but Ashley was awesome in taking care of it. She was so professional in handling everything. Thanks again. I just can't say enough about this Crown Plaza. I stay at the one in Houston, TX too...I certainly prefer the Crown Plaza side of Priority Rewards... I will be back...
April 10, 2013
Rated 4.0 out of 5.0
by Nortika01 Great service
The hotel was very nice and spacious and was done elegantly. The staff always greeted you with a warm hello while transiting through the lobby to the elevators. The rooms are done elegantly too with spacious rooms and lots of pillows. It's a very clean hotel with a lot of pride.
March 29, 2013