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Rated 4.5 out of 5 by 55 reviewers.
Rated 5.0 out of 5.0 by Amazing staff! I blocked rooms at this hotel for our wedding weekend and all of our guests were from out of town. From the moment of check in the staff were so accommodating and friendly. They were so kind and made me feel very special the whole weekend. It was a good location right next to the wedding venue (Hidden River Events) and close driving distance to shopping, restaurants, salons, and downtown. Their Big Owl restaurant made it easy for us to gather for a drink in the evening and meet for breakfast in the AM. I would definitely recommend this hotel for gathering a group of people. May 21, 2013
Rated 5.0 out of 5.0 by 5 Star This is a wonderful location and Property. The Service was excellent and the Breakfast Bar was on of the best I have seen. May 16, 2013
Rated 5.0 out of 5.0 by The best bet in Asheville! Wonderful experience in all aspects. Beautiful gardens, comfortable lodge decor, excellent service from beginning to end of trip . May 12, 2013
Rated 4.0 out of 5.0 by Clean rooms and friendly staff We were able to check in early, which was nice because the weather was bad. The front desk staff were very friendly. The rooms were very clean and comfortable. May 10, 2013
Rated 4.0 out of 5.0 by biltmore ok...bed was a little hard...pillows to small...had ants so they moved us with no compensation,,,uggh May 9, 2013
Rated 5.0 out of 5.0 by Excellent complementary breakfast. The buffet breakfast was very good, better than most that I have paid for. The staff were very friendly and helpful. Hotel is conveniently close to I-40. May 6, 2013
Rated 5.0 out of 5.0 by Always a favorite My husband and I have stayed at this hotel many times on our way to and from the NC beaches. We have found the staff to be very friendly and helpful. We travel with our dogs and are happy that the 4-legged family members love the hotel too. May 4, 2013
Rated 5.0 out of 5.0 by Mr. Wilson would be very proud. I have been staying at this HI for over 20 years in trips to the Asheville area and have never been disappointed, and currently it is even more exceptional - a great, extremely comfortable, friendly place with professional service to match. My compliments and gratitude. Jim May 4, 2013
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