Rated 4.0 out of 5.0 by Bunkyroo All was great except for parking availability
Parking availability stinks. I arrived each night around midnight, due to being with my husband at John Hopkins Hospital getting a treatment. Couldn't find a place to legally park and felt unsafe walking around blocks from car to hotel door.
May 11, 2013
Rated 4.0 out of 5.0 by tracycat530 Recent visit for a medical appt. at John's Hopkins
This is not a five star property but I found this hotel perfect for my needs. I had medical appointments at Johns Hopkins hospital for two days..The hotel is close and offers a free shuttle van to and from the hospital. A cab ride will cost you only $6.00 if you want to go on your own. I found the hotel to be very clean and the staff was very pleasant and helpful. When we arrived our TV did not work in our room and we were moved to another room immediately. No problem. The hotel is NOT situated in an area for walking around or night life. I wouldn't recommend that..Therefore, the location is a pro and a con. However, during the day there seems to be a take out Chinese place across the street and also a hot dog cart on the opposite corner. For evenings you can take the shuttle to the Inner Harbor for a nice dinner..We ordered pizza from a local place listed in the book in our room and it was delivered right to our room with no issues. There are vending/ice machines as well. Each room has a small fridge and a microwave too..I have to go back there again next month and will definitely stay again. ***Also ask for the JH or Mercy hospital room rate if you are a medical patient.
May 9, 2013
Rated 5.0 out of 5.0 by Law18 Excellent Stay
Spent only one night there, but wish I was there longer. Great Location, staff, and facility. Stayed in one of the suits and it was amazing. Very spacious..Highly recommend
May 2, 2013
Rated 5.0 out of 5.0 by PJam Great staff
We stayed for hospital stay. We like the feel of Holiday Express hotels. Only problem is food but this one brings you to area restaurants via shuttle. Major city downtown area but no place to go without car or shuttle. Price was right for us, parking is first come. Staff was the best part, they're there when you need them, friendly. Went back again.
April 30, 2013
Rated 5.0 out of 5.0 by IndyCapt Great shuttle driver and suite upgrade
We arrived in Baltimore during the evening via Amtrak and called the hotel for the shuttle. It was a torrential downpour at the time and the shuttle van quickly arrived at Penn Station to pick us up. Despite having to come out in the heavy rain, shuttle driver Ericka was very helpful and friendly to my wife and I. We had quite a bit of luggage due to leaving next day on a cruise. Ericka eagerly helped me unload all the bags upon arriving at the hotel (still in the rain). At check-in, we were upgraded to one of the suites on the Mezzanine level. This was a huge (accessible) room and was very comfortable. (The only issue was the accessible shower results in the bathroom floor being flooded due to the design). After settling in, Ericka was able to drive us around searching at a few stores for some supplies we needed for the cruise. Ericka even made arrangements for us to be picked up the next morning by a car service when we were ready to leave for the cruiseport. Ericka went above and beyond to see that we got what we needed. She is a great ambassador for your hotel and for the city of Baltimore. We will certainly return to this hotel if we get back to Baltimore. Oh, and the lobby area is really unique and restored to its orginal beauty.
April 29, 2013
Rated 3.0 out of 5.0 by Duff5151 Weekend Getaway
Was at this hotel this past weekend. When checked in I was told that there was no parking available and I needed to park on the street and had to pay the meter by 8 am. Not please with this as I did not want to get up and worry about this. Was quite distrub to say they only have 4 parking spaces and was told it was first come first serve basis on website which it is not. Also the bed was to be a king and it was no larger then a queen. Rooms are average and carpet needs a cleaning as multiple stains noted. . Place is OK, Staff seemed pleasent.
April 22, 2013
Rated 3.0 out of 5.0 by workmom42 good hotel BUT no AC
The hotel is very nice and the beds were comfortable. However, our room had no working AC. it was very muggy in the room and the staff tried to help with getting us a fan but still not ideal temperature.
Climate control and comfortable beds are key for my overnight stays.
April 18, 2013
Rated 1.0 out of 5.0 by Cindyandmike2013 Poor Experience
The breakfast was horrible. Had NO hot water and was inable to take shower before leaving. On top of this, we were double charged for the stay. Spoke to General Manager to receive credit of double charge have not receive upon this review. Just got off phone with credit card company for further action. As you maybe aware, there are many choices in the Baltimore area to choose from. The next visit we will be trying them out.
April 14, 2013