Rated 5.0 out of 5.0 by Caroleme Only Suggested Change
This hotel is absolutely wonderful. Truthfully, it is like many of the other Holiday Inn Express Hotels when you first check in. What makes it so different. The STAFF of course! The greet you by name throughout your stay. They inquire as to your comfort and needs. And wonderfully, they correct any problems you may have. That is what makes this hotel so wonderful.
My only suggestion is that breakfast should start at either 5:30 am or at the very latest 6:00 am. Many of the guests, especially during the week, are there for business and they need to leave the hotel at the very latest by 6:00 am or 6:15 am. Weekends could start later, but for the majority of the working guests, the breakfast should start earlier on the weekdays. As I sit in the pool in the evening, that is the only complaint I have heard spoken about by the guests.
May 15, 2013
Rated 5.0 out of 5.0 by SharonD Comfortable
Most times I am only in the room to sleep and out again to work. The biggest problem I have with most rooms is the bed, but the bed was comfortable and I didn't feel I was in a whole or rolling down hill.
April 22, 2013
Rated 5.0 out of 5.0 by Coach09 Great Hotel
The management staff at this location needs to be running the property on I-10 in Beaumont. Friendly, considerate and extremely polite staff. Clean rooms and a well kept location makes this the place to stay if your in Beaumont, TX.
March 17, 2013
Rated 1.0 out of 5.0 by TTCC Horrible Internet
The internet at this location is the worst by far. When the internet was working, it took far too long to load pages. The internet was too slow to be usable for any work I had to get done.
Calling the internet support line did not help, as they told me to contact the front desk. Asking the front desk was of no use because they claimed it was working fine, thereby dismissing my problem.
February 25, 2013
Rated 4.0 out of 5.0 by daviss2248 Pleasant Stay and great service
I enjoyed my stay. The staff was great and very accommodating. My room had all the amenities to meet my business needs.
February 20, 2013
Rated 5.0 out of 5.0 by Metasquirrel Great Staff and very comfortable room
I enjoyed my stay here. The staff was exceptional. The breakfast buffet was also very good. There was also a gym onsite and that was a plus. My only complaint, and it is minor, was that there was not a refrigerator in the room. Overall, however, the room (and bed) was very comfortable. I will stay here again on my next trip to Richardson.
February 16, 2013
Rated 5.0 out of 5.0 by Metasquirrel Great Stay
This was a great hotel to stay in. Less then 5 minutes away from my destination and accessible to all of the major landmarks/restaurants. The staff was exceptional--everyone was very nice and went out of their way to ensure that I was comfortable.
January 15, 2013
Rated 5.0 out of 5.0 by Cnice Beautiful Hotel
My family and I sent Christmas here in Beaumont, Texas. The hotel stay was wonderful even serve breakfast on Christmas day. The only thing was that breakfast didnt end at 10am like we was told but at 9:30 am. Other than that , even things was Great.
January 2, 2013