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Rated 4.1 out of 5 by 54 reviewers.
Rated 3.0 out of 5.0 by Great City Location Everything was ok Except the toilet extract didn't work and someone came to check and never came back Against what was advertised, the hotel did not have spare shower caps - shocked May 12, 2013
Rated 5.0 out of 5.0 Great night stay Great stay, Great room and Staff Friendly. Looking forward to next stay. May 8, 2013
Rated 2.0 out of 5.0 by Business stay April 2013 Lets start with the positives, Receptionist was excellent really friendly and helpful. Didn't get her name but if I visit again will mention it. Ok then the negative, really only 1 point the room !! The bed cover was dirty, black marks over top (they must have noticed it as this was what I seen as soon as I pulled covers back. Anyway called and again service was great and new cover was brought to room. Unfortunately this was torn, (not a big problem as on side off cover) Anyway when dirty cover was removed I noticed that quilt has a large brown stain in the middle of it, enough said I am a regular visitor to Belfast and this hotel but this has put me off visiting again. May 7, 2013
Rated 1.0 out of 5.0 by very noisy had very noisy people who appeared to be partying on the corridor didnt have a good experience May 7, 2013
Rated 4.0 out of 5.0 by Good customer service I was disappointed that there was no free wifi, however as I am a frequent user of Holiday Inn, (although I did have to tell her, I would have thought your system would have identified that) receptionist gave me a hour's free wifi, good customer service. May 1, 2013
Rated 5.0 out of 5.0 by Enjoyable Weekend We arrived, extrememy tired, at approx 8.45 am (with a book-in time of 2pm) and were just hoping to leave our luggage, but we were greeted by the most lovely girls at reception and immediately allocated our room :o) All the staff were very friendly and accomodating and the food served at the function, held at the hotel in the evening, was most enjoyable. The bed was soooooo comfy and breakfast delicious and inviting. Then, upon checking out, the lovely, lovely young lady on reception casually chatted to me like an old friend! Overall, I thoroughly enjoyed my short stay. I have no complaints, and believe me, I have been referred to as Mrs Meldrew in the past, so this is indeed a compliment!!! April 16, 2013
Rated 3.0 out of 5.0 by good and bad not up to usual holiday inn standard hotel is in a good location for getting into and around city centre menu for guests dinner poor choice food not great quality breakfast excellent choice well presented bedroom was small and cramped for a family room bed was past its best no very comfortable poor sleep bathroom major problem with water from shower flooding the floor pool was nice very enjoyable bar area overcrowded very rowdy due to darts championship taking place in the function suites not at all suitable for families to relax April 16, 2013
Rated 5.0 out of 5.0 by Great overall experience I would definitely recommend this hotel to anyone I know, nice friendly staff and friendly environment, will defiantly stay here again! April 12, 2013
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