English
Benicia
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-707-2976873
Hotel Fax: 1-707-2976904
Hotel Fax: 1-707-2976904
Rated 4.5 out of 5 by 16
reviewers.
Rated 2.0 out of 5.0 by RDNADES Nice Hotel.....poor issue resolution.
Stayed here for 2 nights and it was excellent.......left for one night and returned to a different room for 2 more nights and the air conditioning did not work.....no one available to fix it on night one and no other rooms available so we slept in a 79 degree room. They sent a maintenance person up the second day and they fixed it.........they promised a discount for night one which they did not give me........pretty disappointed since I even asked about discount upon checkout........If you get a good room your going to enjoy this hotel....hopefully you won't have any room issues.
June 10, 2013
Rated 5.0 out of 5.0 by Micheal6633 Excellent stay and a great price
I love staying at the Holiday Inn, Express. The hotels and staff are always so great and very affordable. Because when you really think about how much time you spend in the room, why would you ever want to pay double or tripple for the same great experience using another hotel. Thank you Holiday Inn, I will always seek you out when traveling.
May 19, 2013
Rated 3.0 out of 5.0 by CarlaT Housekeeping makes a difference
The Benicia Holiday Inn Express is conveniently located, and the rooms are nicely appointed. My only complaint about it is that the Housekeeping staff needs a checklist to complete their jobs properly. I'm familiar with the "green" concept sweeping the hotel industry, and I have no objections to re-using towels and sheets, however it's important to set guest expectations by having a sign in the room to instruct the guest that the "green" concept is being implemented. I had no sign, and when the towels weren't replaced the first day, I made the assumption that if I wanted my towels replaced I should put them on the floor -- which I did the next day. Unfortunately Housekeeping didn't bother to clean my room at all the next day, so when I came home late that evening, I had to get fresh towels from the front desk --- which was the only time during my entire stay that I had a full complement of towels. On all other days I was always missing something -- washcloths, hand towels, a bath towel, always missing something. One day they said they'd bring back washcloths, but they never did. Even on days when the maids got the towels almost right they would forget to dump the trashcan. The job was just never done entirely properly.
I worked as a hotel maid one summer during my college years, and I can tell you from personal experience, that job is just not so difficult that it can't be done right at least one day out of 5, which was the length of my stay. Your housekeepers need a checklist, some supervision, and the understanding that their failure to complete a job properly reflects badly on both themselves and their employer.
April 18, 2013
Rated 5.0 out of 5.0 by JDSoCal Nice Property
Very friendly and accommodating staff upon arrival. Room was large, clean and overall I was happy. Plenty of underground parking too. Decent location. Recommend for the area.
April 3, 2013
Rated 5.0 out of 5.0 by VinoLover Love this place!
Holiday Inn Benicia is new, clean, and comfortable. The staff is kind and friendly...make you feel at home. The location is great...access to the freeway and about a mile from downtown Benicia where one may enjoy nice restaurants, good wine bars, and a lovely sunset by the bay.
April 1, 2013
Rated 5.0 out of 5.0 by waxiejoe Beautiful!
I had reserved a King Executive and was upgraded to a suite due to my Platimun status. I believe this was probably THE nicest Holiday Inn room I have ever stayed in! Too bad it was only for one night!
March 14, 2013
Rated 5.0 out of 5.0 by Travl3r91911 Outstanding Service
I stayed at the Benicia hotel while visiting my daughter and son. The young ladies at the desk were wonderful. The fresh baked cookies made me feel welcomed and at home. In the morning the lady working breakfast was very friendly and asked me about my visit. All in all it was a great stay and I will be back for another visit will soon.
March 12, 2013
Rated 5.0 out of 5.0 by cwood Cwood
They are a wonderful hotel and it was very clean. The desk clerk girls went out of there way to make sure everything always perfect all the time. Five stars to such a great bunch of employees!!!!! WILL ALWAYS BE MY FIRST CHOICE WHEN I AM IN TOWN!!!!
March 3, 2013
