Rated 3.4 out of 5 by 5
Rated 3.0 out of 5.0 by QuasiTravel Clean but Small rooms
No problem with the hotel being clean, but the room was very small. The vanity is located in the room itself as the bathroom was hardly big enough for the toilet and shower. The room had double beds, not queen beds.
The breakfast area is also small with not enough seats for guests trying to eat breakfast. Had to take it back to the room or eat standing up. Not the "great room" that many HI Exp have.
The internet often became very slow in the evening. Good signal strength, but not adequate bandwidth to serve the property and allow for real work to get done. This is all too common at many hotels.
To some it may be a minor point, but I was not greeted as a Priority Club Member, key was not ready, etc. Things I have come to expect and appreciate at IHG properties.
Although a good price for the Boston area and a decent location, the trade-off is a a older hotel that misses some important marks.
I have cancelled my future reservations here and will be staying elsewhere in Boston the rest of the summer (21 room nights thru August)
May 13, 2013
Rated 3.0 out of 5.0 by Massmom Okay
Older hotel, redone and clean. A little expensive for the type of facility but, good location for the Southshore.
May 5, 2013
Rated 5.0 out of 5.0 by Thinkchad Great Experience
I love the staff. Very personable. Nice business office and very convenient to all the key Boston/ Eastern Massachusetts areas.
February 18, 2013
Rated 3.0 out of 5.0 by jbb343 Very Mediocre
Overall front desk was very friendly as was most staff. Room was a bit worn and needing some dated compared to most HI Express. The breakfast is as skimpy as you'd find at a HI Express. Coffee is cheap and horrible, obvious they're more interested in cutting costs with generic sweet n low and won't provide guests something as simple as splenda for coffee.
Just seems obvious the management is more concerned about cutting costs to the bone then the guest experience.
January 26, 2013
Rated 3.0 out of 5.0 Breakfast
OK place to stay...breakfast needs a lot of help...lacking variety and freshness....frony desk was very helpful and friendly...room was clean and modern...
January 16, 2013