Rated 4.0 out of 5.0 by braid Good Stay
We were arriving from the west early evening and selected this HIE for the location of avoiding morning rush hour traffic as we continued east. We were very pleased with the quietness of our room most of the night, and comfort of our bed and pillows. Those being the most important factors, would definitely return. The included breakfast was also very adequate. My only complaint pertains mostly to guests leaving their rooms early in the morning (one before 5 and two others before 6) and letting their doors slam shut. Perhaps the hotel could adjust the force the doors close, but mostly this falls on early departing guests not being more considerate.
May 19, 2013
Rated 5.0 out of 5.0 by VJEG Overall experience
My past experience at the Brighton Holiday Inn was great. I had a small problem after one visit, and the owner contacted me and went to great lengths to fix the problem. I am very appreciative of the attention given to a small problem, and would highly recommend this location.
May 10, 2013
Rated 5.0 out of 5.0 by ColimaGringo The Best
We've stayed in dozens of Holiday Inn Expresses. This was the best. Big room, marble shower enclosure, great bed.
Service was great. Thank you!
April 21, 2013
Rated 4.0 out of 5.0 by DltMat Great Staff but the price was high for the location
Great staff and very helpful during a winter storm. They were very understanding of our need with a large family and also made extra arrangements so we could have everyone together.
Great breakfast and nice layout on the hotel and seating area.
One item of concern was the price... a bit steep for this area and the room we were located in. Other HIX's have bigger rooms for about $30 less and in populated areas so i am not sure why the price was so high. Unfortunately they can not control the taxes (which made it almost out of our price range) but my hope is they will consider adjusting the price to be in line with similar rooms in other cities of their size.
March 28, 2013
Rated 5.0 out of 5.0 by Ron45922 great personal service
we stayed here for three nights and it was best stay . the front counter service people assisted us in finding malls, the best restaurants . i could not say enough how much the staff treated us so well. The room was great and comfortable, i will be staying here again on our next trip.
To the Front reception ppl,,i mentioned , we were going to another city and needed reservations at the next Holiday Inn and they did everything for us , the booking, the reservation and confirmation.
thank you so much for a worry free trip!
March 21, 2013
Rated 5.0 out of 5.0 by JazzyJ1 Service
From check in to check out our stay was all around most excellent! The entire staff was very welcoming. Except for our own home, there is no other place we would rather stay when traveling. Or in our case a getaway after my husbands deployment. Great service!
March 20, 2013
Rated 5.0 out of 5.0 by fleigerhorse63 The Best
This is and has been the best Holiday Inn Express I have stayed.
Customer service at its best.
March 17, 2013
Rated 3.0 out of 5.0 by VJEG Loss of personal property
I accidentally left a personal alarm clock in the room , and when I phoned the next am to retrieve it the staff was very nonchalant about the fact that it disappeared. No further follow-up or apology was made.
March 10, 2013