Rated 3.6 out of 5 by 15
Rated 4.0 out of 5.0 by Th29 Good service and convenient location
Friendly and helpful Personel. Great attention to Premium members. Good value for money for this business location.
I don't like the new Sat TV control! And I don't like the slow lift. But hotel is clean, beds are comfortable and new and bathrooms well catered.
May 5, 2013
Rated 2.0 out of 5.0 by Arkadiusz do not recommend
1. could not shut the window to, as it was broken
2. could not switch on the TV, as the remote control was not functioning
3. could not switch off the lamp next to the bed, as the switch was broken
April 28, 2013
Rated 5.0 out of 5.0 by RBB48 Schuman - Excellent Hotel
This was my second stay at this hotel, each time for over a week. It is in many ways a simple, clean hotel with terrific staff. The location is outstanding. I would stay again.
March 31, 2013
Rated 4.0 out of 5.0 by nessnaj All you need for your business trip
The hotel offers everything you need for a good stay during your business trip. Located at the heart of the European Quarter with a direct connection to the airport by bus and a metro station nearby it is the perfect spot for your work or leisure visit in Brussels.
The hotel staff is friendly and helpful, the rooms are a little bit old-style but clean and functionally well equipped. They have installed a new TV- and internet system providing you with a large variety of channels and on-demand movies.
I can really recommend this hotel if you plan to go to Brussels!
January 1, 2013
Rated 5.0 out of 5.0 by Martinez1970 Just what you need
I think the scores speaks for itselfs.
It was relaxing & good
December 31, 2012
Rated 2.0 out of 5.0
by GermanKen Issues with the staff
One of the perks of being gold is late checkout. Someone forgot to tell the maid. Despite having a do not disturb sign on the door. The maid managed to turn on a florescent light above the door that shinned in the bed. If you want to sleep in, I recommend you cover that light up with a jacket. Then if that wasn't enough, while in the shower, the phone rang 3 times. No one new I was at this hotel. This is the type of trickery i have experienced with maids in other hotels. Not what I expected from Holiday Inn. When I asked the clerk at the desk, he said he is the only one there and it was not him. There was no apology or any hint of customer service. I will not be visiting this hotel again.
December 29, 2012
Rated 4.0 out of 5.0 by Guru64 Relaxing overnight stay
Just a one night stay while on business in the Parliament area. Offered a very good rate for Friday night. The staff were particularly friendly, good service and good value evening meal. Only downside was the cost of breakfast. but overall it was a very comfortable and relaxing stay.
December 28, 2012
Rated 4.0 out of 5.0 by Maria58 Recent visit to Brussels
Comfortable room. Front of house service excellent; helpful information accompanied by a map - great idea.
December 12, 2012