Rated 4.1 out of 5 by 51
Rated 5.0 out of 5.0 by RLB114 consistency value and location
after multiple stays i continue to er extremely satisfied. congenial and helpful staff
May 15, 2013
Rated 4.0 out of 5.0 by ms0214 Excellent Location
Our location put us close to our daughter (A freshman at Buffalo State), the Anchor Bar, Elmwood Village and downtown Buffalo.
May 10, 2013
Rated 5.0 out of 5.0 by Joe35 Good Service and Staff
The staff is very friendly and accomodating. A pleasure to stay here when in Buffalo.
April 29, 2013
Rated 4.0 out of 5.0 by Woody13 Centrally located
Place was easy to find after crossing the border. It's clean and located near the Anchor Bar (a Buffalo institution) as well as many other downtown dining spots.
April 27, 2013
Rated 5.0 out of 5.0 by Debi1661 Great staff
The staff were all great. customer service was exceptional. Woould recommend this location to others. Food Service waitress was excellent.
April 25, 2013
Rated 3.0 out of 5.0 by h20ski Friendly staff
Had to change room as the AC was not working properly & window would not open. Maintenance was right there in minutes and the staff accomodated me to a new room quickly.
April 24, 2013
Rated 5.0 out of 5.0 by DK2054 Perfect Location
My work takes me to Buffalo from Albany several times a year. Each time I go to Buffalo I choose the downtown Holiday Inn. The location is central to any office I need to visit, it's always comfortable after a long drive and the staff couldn't be more friendly and helpful.
April 22, 2013
Rated 2.0 out of 5.0 by ToddS27 broken heater, but great staff
This hotel is in tough shape. Heater was broken and it was about 100 degrees in the room. Fortunately the staff was there to open the window for me. The tv didn't get half the channels and the channel guide didn't correspond to any channels on the tv. There was no desk to sit and work at. Everyone who works there is really friendly and helpful, but the rooms are really dated. Nice and clean, at least.
April 20, 2013