Rated 3.7 out of 5 by 33
Rated 5.0 out of 5.0 by Barbara0721 It was a pleasant stay!!!
The staff was welcoming and always pleasant. The room was clean and comfortable. Would definitely stay here again.
June 15, 2013
Rated 5.0 out of 5.0 by wakepony Great service
Room was newly renovated, flat screen tv. Comfortable beds. All ammenities were excellent. Front desk team members were extremely helpful throughout the check in and check out process. Enjoyable stay!
June 14, 2013
Rated 4.0 out of 5.0 Front Desk Staff Not Able to Follow Billing Instructions
The company I worked for reserved the room with a corporate AmEx card. Upon checking in I provided my Debit Card for the incidental charges. Not two, but three times, the front desk billed the room to my debit card rather than the Corporate AmEx card on file. I approached them three time and they had to contact my bank to have the charges reversed. In each of those time, they claimed the issues was resolved. It turned out to be a MAJOR headache until after the third time they got it right.
June 14, 2013
Rated 3.0 out of 5.0 by Noodlz88 Hotel under construction
Hotel allowed two rental trucks to take up 8 parking spots all week. AC did not work in my room upon check-in, was offered reward points for the problem, however a week later and still nothing posted to my account. Front desk claimed they could not print a receipt when I checked out, apparently they could not log in to a computer and another was "down". I made a second trip back to the hotel before leaving for the airport to see if they could yet print my receipt and I was again told no, but that I could get it on-line. A week after check-out I logged into my priority club account and the bill still not available and was instructed to call the hotel. Called the hotel and now they claim to be emailing me a receipt. Not holding my breathe...
June 14, 2013
Rated 4.0 out of 5.0 by verb great rest place
The was can and very comfortable. Breakfast was over priced for what most Hotel give you free. Overall a good place to rest.
June 7, 2013
Rated 3.0 out of 5.0 by grandmareggie minor disappointment
The pros were clean room and great location. We moved are reservation from Belmont Holiday Inn to the University Holiday Inn location. Location to UNC Charlotte was one reason, but another reason was the availability of on site restaurant & lounge. I think we should have been informed of the renovation of the restaurant. The restaurant was relocated to what appeared to be a small meeting room. Therefore the disappointment. Luckily the hotel location was excellent and we were able to access local restaurants. I would definitely recommend this property once the renovation is complete.
June 2, 2013
Rated 5.0 out of 5.0 by My5k A 5 star experience at a affordable price
The hotel and rooms are newly rentivated. Everything is gorgeous!
May 30, 2013
Rated 4.0 out of 5.0 by mbIII The whole room was great.
Everything was great except for the remodeling inside and outside.
May 28, 2013