Rated 3.0 out of 5.0 by luanne40 Room was spacious
The room was spacious.The bed was comfortable,however the pull out bed was extremely uncomfortable.The springs were coming out of the mattress and was not suitable to sleep on.The front desk service was great and they were helpful and pleasant.The cleanliness of the hotel was poor.We spent two days at the hotel and and the hallways were never vacuumed.There was food and trash in the hallways that never were picked up.They never replenished towels in the pool area so you had to constantly go
to the front desk to request towels.Other than the dirty hallways and uncomfortable pull out bed we had a nice stay.
March 25, 2013
Rated 3.0 out of 5.0 by buddy1128 Not what I paid for
First when we arrived, my reservation thru my e-mail stated what I wanted which was a king smoking suite, but we check in I'm informed that No, I have a Queen studio smoking, that's not what I reserved, I have a reason for a King Suite, when I come to a hotel I come to get peace away from My four kids, with my wife, it gives a chance to be in separate spaces but in the same room, even though they cut my rate in half, because of the mix up, it thru my plans off totally, once in the room, I go to turn on the heat and it sounded like a greyhound bus running, it was so loud I had to turn the tv all the way up to hear it, the suite was small, no alarm clock, my wife and I sat on the bed and the whole bed lifted by the headboard, I was miss informed on the breakfast time, so I missed that, went all the way downstairs to get luggage cart and there were none, they contacted floor man to meet me on fourth floor with one, he was on the 2nd, he never came so we carried everything by hand downstairs,.......overall I got some sleep!
March 19, 2013
Rated 5.0 out of 5.0 by Sportsdad Always a pleasure!
This is the 3rd time we stayed at this hotel and it consistently does not disappoint!
March 15, 2013
Rated 5.0 out of 5.0 by TIMESAVER56 Great staff wonderful atmosphere feel lucky to have found such a great place.
.As far as i know there are few places to lodge as accomadating as Staybridge Suites .THE ENTIRE STAFF is great .THANK YOU
February 22, 2013
Rated 5.0 out of 5.0 by Linda50 Great Place to Say
The personnel are friendly, and went out of their way to make us feel like a member of the family. Great value for the money, great food, the pool and hot tub are wonderful, and the theatre room was a great bonus for the visit from our grandchildren. Really made our stay away from home very enjoyable.
We were there two weeks and our housekeeper did a superb job.
January 24, 2013
Rated 5.0 out of 5.0 by Legion2002 "Making Us Feel at Home"
WOW!! is the expression my family and I used during our entire stay at the Staybrige Suites in Chesapeake, Virginia. Everyone was so pleased with the way this hotel staff took the time to full-fill all our constant needs and concerns. Jessica, the night desk clerk was very helpful in giving us great directions to the hotel upon our arrival and she had a friendly attitude while checking us in. The Pool and Spa was very useful while the kids watched a movie in their Indoor Movie Theatre which was another great amenity they have. Having my family with me, Marcia & Kendrell were very upbeat and on point when it came to anticipating our need for pool towels and linen for the sofa bed. Norma in the breakfast area made us all smile early that morning with her cheerful attitude and dancing while keeping the breakfast area stocked and cleaned. All in all, EVERYONE was extremely professional and personable including my housekeeper Ms. Ebony! We really appreciated all the great hospitality we recieved during our stay and will return again, and again.
January 20, 2013
Rated 5.0 out of 5.0 by Brwnsknbeauty Friendly Staff
I have been coming to this hotel for the last 2 years 3 or 4 times a year. At one point it look like is was being run down; but it obviously been taken back over by a new staff. Initially when I first started coming to this hotel parties were not allowed but I noticed on my last visit that that has changed. As long as the parties are kept under control you can and will relax. The front desk is very kind and helpful. The staff goes out of their way to make you fell comfortable and happy. I truly enjoy the atmosphere.
November 28, 2012
Rated 5.0 out of 5.0 by cathier Beautiful and spacious rooms and facilities
Would recommend this Hotel. Excellent staff and facilities. Breakfast was a little crowed and hectic.
October 5, 2012