Rated 2.0 out of 5.0 by maim Non smoking room?
reserved a nonsmoking room. could clearly smell smoke in room upon arrival. Called front desk, room was sprayed when we stepped out, upon return could still faintly smell smoke, ashes on far bedspread and cigarette butt in toilet.(hadn't previously been in bathroom) Room appeared clean so who smoked there and left their cigarette butt behind? Either the bathroom wasn't totally cleaned or someone with a key had a smoke. then requested a late check out in the am and was allowed a whole 30 minutes extra, not sure if I would stay again?
May 11, 2013
Rated 5.0 out of 5.0 by mfelice309 Chester, NY
Gina at the front desk was excellent. She not only gave us a quiet floor away from the softball teams, she told us about a local trail that was beautiful for a walk.
May 6, 2013
Rated 5.0 out of 5.0 by Maddy22 Friendly staff and great accommodations
I was treated like a VIP as soon as I arrived. Check in and check out couldn't have been smoother. I highly recommend!
May 3, 2013
Rated 5.0 out of 5.0 by HDBK Excellent place
Small hotel, huge surprise. Clean, comfort, and the staff's attitude is great. we liked the place.
March 30, 2013
Rated 5.0 out of 5.0 by Casey6349 Superb Staff!
I was a no-show for my reservation due to an unexpected hospitalization. I called the following week while I was rearranging my business plans, hoping to stay again - the manager waived my no-show fee for the room, which was very generous. Thanks so much! It was very professional and kind. This is why I am a platinum member - staff are confident about customer service.
March 19, 2013
Rated 4.0 out of 5.0 by Vermonter Great Staff
I have stayed at this hotel many times and am always impressed with the staff from Check-in to housekeeping to Check-out. Everyone is so polite and accommodating.
March 18, 2013
Rated 4.0 out of 5.0 by Lallof1 Great room, friendly staff
A very nice room, nice beds, friendly staff. Perfect for a night when passing by or visiting the Woodbury outlets.
March 9, 2013
Rated 5.0 out of 5.0 by Thunderbolt Great property
I enjoyed my stay at the Holiday INN Express. My room was very clean and comfortable. Staff was friendly and helpful. Highly recommend this property!
February 27, 2013