Rated 5.0 out of 5.0 by JTadmin Of my better stays
Most important it was clean, quiet and had everything I wanted at a reasonable price. I stayed in a queen suite. Breakfast was very good. I would stay there next time. Short walk to Twisted Rooster; very good place to eat, drink.
June 12, 2013
Rated 5.0 out of 5.0 by Jwilliam Always a positive visit
Coming to the Chesterfield Holiday Inn Express is like coming home after a long drive. Comfortable, accommodating experience. Staff has always been exceptional.
May 26, 2013
Rated 2.0 out of 5.0 by Twisted Great Place, just Charge you more than once again and again
I always for some reason get charged multiple times when I stay, some of the staff up front are the reason I stay there 2-4 times a week but the ones who are not up to the companies standard ruin the stay because the manager tells you just to wait for them to fix it over a week later while its gone from your account but luckily one of the great staff members said she will do his job and get it fixed for me. Thank got for the 2 main employees that care abour repeat visitors like them or I wouldnt stay there and I have stayed in this hotel well over 150 times in 3 years between personal and work and also getting my employees under me to stay there as well. dont want to bash the place, jujst wish everyone was like the few who care about you when you come in.
April 10, 2013
Rated 5.0 out of 5.0 by Mar1 Excellent location to many facilities, Great Service
From the reservation being made to the check out, this was an excellent stay. The staff of hotel went out of there way to make you feel welcome and glad to belong to the Priority Club. Trisha, Teresa and Joseph did an outstanding job, from making my reservation in person (Trisha), allowing me to see a room, and taking care of my requests while staying, (Teresa) The check out was seamless, conducted at the desk and most pleasant.(Joseph) All in all you should be proud of your employees, they took great care of this guest and my family!
March 26, 2013
Rated 5.0 out of 5.0 by Jmoon Thank you
The staff and our room were very nice. Also the pool was very nice.
March 16, 2013
Rated 4.0 out of 5.0 by Rick613 Excellent service and overall good experience
Staff was friendly and helpful and my room was very comfortable. I liked the Direct TV as opposed to Lodge Net service. Breakfast was the same as every othe Holiday Inn, time for some new options...maybe try adding some cheese slices so you can make a breakfast sandwich.
March 5, 2013
Rated 4.0 out of 5.0 by master1949 great stay with one problem
the first two nights we stayed were a friday and saturday. during this time there were many guests from a youth hockey league. these people both adults and children were totally out of control. the kids were running up and down the hallways and jumping up and down trying to touch the ceiling. the adults in the meantime were moving furniture out of rooms and into the hallway and partying there. they were also drinking very heavily. when i looked out our room door to see what was going on they moved out of the hallway and into a room to continue the party. many hotel employees were aware of this problem, but the disturbing guests just did not care.
February 3, 2013
Rated 3.0 out of 5.0 by Manhattanking43 Hockey Weekend Kaos
Hotel had mulitple guests for hockey weekend and many parties starting and ending up in the hallways, with and including children races down hallways. My wife and I were not amused at the lack of attention given by staff in our room placement, and or the abscence of any staff monitoring to prevent and discontinue hall way olympics and parties.
I expected better control of these issues in a hotel.
January 31, 2013