Rated 5.0 out of 5.0 by Pili22 Enjoyable night
The room was nice, breakfast was good, the kids enjoyed the pool. It is a nice hotel, with friendly staff.
June 14, 2013
Rated 5.0 out of 5.0 by SueJoe Accommodating staff and comfortable bed.
My husband and I were very pleased with our two night stay at this Holiday Inn Express. The room was as nice as some very high end and expensive hotels we have visited in the past. The front desk staff were pleasant and met all of our needs including a late check out as Priority Club members. We were very satisfied with the breakfast choices and the cleanliness of the dining area.
June 7, 2013
Rated 5.0 out of 5.0 by Barnie123 Pricey but very nice!
Very friendly, helpful and welcoming front desk staff.
Although the price was higher than expected, the conditions of the room, the hallways, the breakfast area and the entire hotel were very nice.
Coffee was on very early. :)
Room thermostat was easy to adjust.
I would stay there again without hesitation.
June 6, 2013
Rated 1.0 out of 5.0 by donnaR Was Extremely disappointed
We are always staying at the Holiday Express and this was not the first time in Chestertown. We actually detoured our vacation itinerary to stay at this hotel because we had loved it so much in 2012.
1) The clerk at the desk was tired and her phone would not stop ringing (and in hindsight) I understand why...so I was not greeted in the manner I am usually accustomed to.
2) I was not given (priority member) gift - I had to ask for it after I got into our room.
3) No internet access - we did not have WI-FI which is offered but the worse part is...when asking the front desk if they have someone on the issue...here is what they answered.
a) The general manager is not here, it's his son's birthday and he took the day off
b) can't find the tech guy
4) The INDOOR POOL - WAS FREEZING COLD AND IT WAS FULL OF DEAD BUGS- HOW CAN AN INDOOR POOL BE FULL OF DEAD BUGS???? we were disgusted with the state of how this hotel has gone down in (1) customer service (2) quality of services.
June 3, 2013
Rated 5.0 out of 5.0 by 1Swimmum Comfortable, friendly staff and convenient for college functions
I have been using the Holiday Inn Express in Chestertown, MD for the past 4 years for all my daughter's college functions, of which there were many! very accommodating and friendly staff. breakfast menu average compared to most hotels I have stayed in.
May 25, 2013
Rated 5.0 out of 5.0 by BabyRigger1 Hotel
Always well maintained and outstanding staff!
May 25, 2013
Rated 5.0 out of 5.0 by Annie21 Great Staff
Each time we stay the staff has been friendly and helpful. I would recommend the Holiday Inn Express to anyone staying in Chestertown.
May 4, 2013
Rated 5.0 out of 5.0 by Parentsofstudent Hotel of Choice when staying in Chestertown, MD
We frequently stay at the Chestertown, MD Holiday Inn Express as our son goes to Washington College. We stay at this particular hotel at least eight times a year. The rooms are always clean and comfortable. The hotel is quite and relaxing and the complimentary breakfast has a wide variety of choices and is always fresh. I would recommend this hotel to anyone staying in the area.
April 18, 2013