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Rated 4.5 out of 5 by 63 reviewers.
Rated 5.0 out of 5.0 by Beautiful room in quiet airport area I liked everything about this hotel except that the shuttle service to and from the airport should be more often in the afternoon. (It is presently only once every hour and this can cause a long wait.) December 19, 2014
Rated 4.0 out of 5.0 by Comfortable Sleep before Long Flight I stayed in this Hotel in the night before flight. The pick up and drop off shuttle service is very efficient. The Hotel website did not provide good information on shuttle service, the Airport information did. I suggest Hotel should include how to get shuttle from airport and timings. The stay was excellent a useful thing one needs before a long flight from Tokyo to Toronto. December 11, 2014
Rated 5.0 out of 5.0 by Feel like home. Thank you to Crowne Plaza Team for the excellent work. December 7, 2014
Rated 5.0 out of 5.0 by Good Airport Transit Hotel in Narita, Japan Great service, and very comfortable room. However, the property is showing its age. The property seems to be designed for efficiency, but not warmth. Nevertheless, this is a good choice for an airport transit hotel. December 6, 2014
Rated 5.0 out of 5.0 by 2Travelers We appreciated the discount coupons for dinner and breakfast which we used for the excellent buffets. We also thought it was generous to include coupons for complimentary drinks. December 6, 2014
Rated 4.0 out of 5.0 by My stay at ANA Crowne Plaza Narita A good choice if you are looking for an above average hotel in that area. Although the hotel is a bit remote, the shuttle bus schedule to airport and nearby shopping mall/train station is quite frequent and sufficient. Room is quite OK except the bed is a bit "hard". Some hotel staffs can't speak good English and may give an impression that they are not very helpful. Generally, I still recommend this hotel and may stay there again. Hopefully they are able to improve their service level by my next stay. December 3, 2014
Rated 4.0 out of 5.0 by standard aiprort hotel friendly staff, clean rooms, everything was finde at this standard Narita airport hotel. December 3, 2014
Rated 5.0 out of 5.0 by Close to airport and delicious food. This Crowne Plaza provides frequent free shuttle bus to and from Narita airport. Great restaurant choices. Alough this is a remote hotel to other business area, this is a great place to stay and to fresh up before catching an early flight or a late flight. December 3, 2014
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