Rated 1.0 out of 5.0 by Disappointedmember Horrible vacation spot!
This hotel was the worst experience I've ever encountered at a Holiday Inn. I could not connect to wifi to do my homework, the shower curtain in the bathroom would not stay closed while in use, the vent in the shower allowed my son and I to hear every conversation the people in the room above us had. Some of this conversation was private but not to us! It was the worst trip I've ever had and I'll never again stay here!! In addition, paid parking was ridiculously priced and the meter machine would not allow me to pay for a full night. I was worried I would wake up and my car would have been towed. It was a miserable experience and a total waste of money! I'm so disappointed!!
May 20, 2013
Rated 5.0 out of 5.0 by rockfordmel Great staff and location
Chose this Holiday for its location near the loop and UIC. Room was very nice but the best thing about the hotel was the staff. Started with check in and was helped by a woman, believe her name started with an N and she had an Eastern European accent, but she was very welcoming and took extra time to make sure we felt very comfortable. Had a small problem with the first room but she quickly got us into a great room. Rest of the staff from the valets to the housekeeping staff was friendly and helpful. General Manager Jim S did a great job dealing with an issue we had and really showed that he knew how to treat people well. Thanks for a great stay and I will be back again!
May 17, 2013
Rated 5.0 out of 5.0 by Chicagoite Great Staff and location
The staff were wonderful. Gave very good directions to attractions and transportation. We left our bag in a Taxis and the staff went out of thier way to assist in getting the Taxis information and contacting the service. Can't say enough about how well they treaded us!
May 16, 2013
Rated 5.0 out of 5.0 by Jester513 Great experience for Down town Chicago
Good value and great service all with a reasonable price for the location
May 14, 2013
Rated 5.0 out of 5.0 by DeniseNEsa Was a nice place to stay
The staff was super nice. We were traveling with our 4 year old. Everyone was wonderful the bed was comfey!!!! Even with the long walks in Chicago. Only down side is it is not part of the Loop but after the first day taxis were my friends.
May 4, 2013
Rated 1.0 out of 5.0 by lilac2001us TV didn't work and room was dirty
There was a blood stain on the sheets, and we had to have the maid come change them. The TV didn't work and we had to have a repairman come in and then he brought us a new tv the next day because whatever he thought he fixed didn't work in the morning. The outside noises were loud. They were doing construction and it woke us up at 8a.m.
April 30, 2013
Rated 5.0 out of 5.0 by Calamarikid7 great for tourist
This Holiday Inn offers a great price, close to Train station and all tourist activities in Downtown -Chicago, Friendly staff who offer assistance on early check-in, directions, and at home experience. I'm going back on my next Chicago trip. five stars!!!
April 30, 2013
Rated 5.0 out of 5.0 by AMTKAMY Great Welcoming Committee
Staff always greets me by name when I come through the door. They promptly respond to my requests and always with a smile. The beds are a bit hard and the furniture is starting to chairs are starting to show their age and abuse but not enough to make their use undesirable. Great, great service!
April 22, 2013