Rated 4.0 out of 5.0 by PCDave Handy for stay, park & fly trip
We stayed two nights at this hotel while we were on an overseas trip. Specifically, this hotel was chosen for their program that allows leaving a vehicle in their lot while traveling and then a shuttle to the aiport and return.
We have been to the ATL airport before and several areas around the airport have some "questionable" environments. This hotel was in a more secure area, and the short shuttle trip was very nice after a long trip.
Hotel is clean. The breakfast was good with some very good cinnamon rolls.
The only negative is that the full size beds seemed very small to us, and when we asked about the king-size bed rooms, we found there were no accomodations for a child in those rooms (no pull out bed or anything like that).
One comment is that our vehicle door was dented while we were away. I understand the parking is "at your own risk" and it is less of a reflection on the hotel than on the way people are today.
Would I stay there again, yes.
May 17, 2013
Rated 4.0 out of 5.0 by GlassToolsSalesGuy Quiet despite airport
Great clean room at a fair price. Quiet room despite Atlanta airport traffic. (in the room that is, out side is a different story!)
Excellent security with spike strips and gate to leave was reassuring even though the neighborhood looked clean and safe.
May 15, 2013
Rated 4.0 out of 5.0 by JSEEL Nice Place
This hotel is very convenient to the airport and the shuttle runs on time every half hour. The place is clean and the staff is very friendly. Only problem I had was on two of the four nights we stayed here there were tours of school kids staying here and they were making all kinds of noise all hours, making prank calls to rooms and destroyed the breakfast area. It's not the hotel's fault but there were no chaperones to be found when needed most. I brought this to the attention of the hotel staff and got an apology. Otherwise just fine.
May 13, 2013
Rated 5.0 out of 5.0 by Curlysfast80 Great hotel by the airport
Extremely quiet for being next to the airport. Handy for car rental return and quite a few restaurants in short driving distance. Comfortable beds and well maintained.
May 12, 2013
Rated 3.0 out of 5.0 by AnonymousFriend Below average service
An exceptional stay was hampered by poor customer service.
Let's get the bad out of the way first.
80+ degrees every day and no pool open. I was told that the hotel didn't want to pay for the state inspection.
My room had a an A/C unit that rattled so loudly it could be heard down the hallway. When I told the front desk a few mins after check-in they told me maintenance would go up to fix it while I was out. I came back several hours later to my room having been cleaned again by house keeping but the A/C still making just as much noise. I went back down to the front desk to find out if maintenance had gone up and was told they had been up there. Advised that the problem remains... they told me that they would again send someone up there... no one came up. The following down before leaving for work I stopped at the front desk and advised no one came and the problem persisted, preventing me from a relaxing night's sleep..... they said someone would get it fixed before i got back that evening. Upon returning to the room it was clear that no one had been to the room to fix the problem. A/C still rattling away, loud as ever. When i called to the front desk I was told that the problem had been fixed even though she could hear the rattling over the phone. I gave up and went to the store to buy ear plugs. It did a marginal job of blocking the rattling noise.
The house keeping staff believed it was acceptable to stand in the hallway to socialize for hours, talking about illicit activity and drug usage.
The hotel is not in a good area.
But it's close to the airport
As for the good. It's a clean hotel.
The beds are the most comfortable I've had anywhere in the country.
Same with the pillows.
Great water pressure and loads of hot water.
Good selection of breakfast choices.
May 7, 2013
Rated 5.0 out of 5.0 by Syedasghar Great value
The facility is right by the airport yet you dont hear the planes landing or taking off
The staff was extremely pleasant.
The breakfast was standard HI Express fare
Parking was free, secure and safe
May 6, 2013
Rated 5.0 out of 5.0 by Keule Very good when arriving in Atlanta
This hotel is just a few minutes away from the Hartsfield airport and perfect after arrival or departure from the airport.
The hotel procides a shuttle running on the hour every 30 mins on the hour.
The rooms are fine and feel lust a little bit used. Very helpful staff 24 hours & very good internet.
There are good restaurants closeby.
Noise from the starting planes is VERY good cancelled by the windows which makes sleeping easy.
May 3, 2013
Rated 4.0 out of 5.0 by Munya1997 Friendly and Capable Personel
The employees are friendly and make you feel at home. The rooms are very clean and comfortably. The grounds and outside appearance are very well groomed.
April 30, 2013