Rated 5.0 out of 5.0 by Oby100 Very comfortable bed and clean room
Room was very clean. Clean hotel.
The carpets are clean. Staff person was very friendly and even called to check up if we needed something else. The breakfast was very good.
May 20, 2013
Rated 4.0 out of 5.0 by DogJudge2 Good value close to fairgrounds
I would definitely give this hotel an excellent rating EXCEPT for the fact that the phone in my room did not work. When I reported it on Friday evening, there was no maintenance person on hand to fix it. They did try to make it right the next day with additional points, and that was appreciated, however it did not leave as positive an impression as might have been possible. Nevertheless, I would stay there again as everything was nice and clean, quiet and the staff were very accommodating.
April 26, 2013
Rated 5.0 out of 5.0 by jsteak Cleanest Holiday Inn Express
This Holiday Inn Express is by far the cleanest one I have ever stayed at. Cleanest hotel of any brand I have stayed in. Entire staff, housekeeping, desk, breakfast, just everyone there are so friendly and smile. Of course, the pancake machine is super!
April 25, 2013
Rated 1.0 out of 5.0 by Anncatherine Overall Experience
During my (business stay) there was a high school/junior high school group at the hotel. Although there were adult chaperones, the adults had no control over the conduct of the students. At 11 PM, the students were running up and down the hall, yelling to one another. They were right in front of my door , which was unfortunately right in front f the elevator. I did call the desk and she did the best hat she could to talk with the adults. Then all I heard were the adults loudly saying, "SHH". Very unpleasant stay. If the students do not know/understand that they are in a business hotel and that there are appropriate norms to be followed ....then I think they should, candidly, stay home. If it were a weekend, I can understand, bu it was not. In addition, there was no place in the near vicinity to have dinner ....again probably not directly the fault of the hotel, but another good reason to find another hotel when I come for business in Columbus.
April 24, 2013
Rated 4.0 out of 5.0 by debran nice place
My only complaint was there was not a tv directory in the room so we had to look through all of the channels to find what channels were the kid channels. The pool was very nice and we have a relaxing stay
April 12, 2013
Rated 5.0 out of 5.0 by imani08 Great Customer Service
After traveling through Columbus looking for a simple place to rest our heads for the night, we arrived at this Holiday Inn Express and we were greeted by Karl at the front desk. After sampling the chocolate chips cookies that were waiting in the lobby, Karl offered us a great room at a great price. When we mentioned that we were recently engaged, Karl went out of his way to make our stay memorable. We dropped our bags in our room and headed back out to our next stop, when Karl stopped us and told us he had made reservations for us at a nice restaurant for a romantic dinner later that evening. He listened to every thing we said and used it to make us feel like first class guests in a five star hotel.
Karl made our one night trip into Columbus a memorable one. We will definitely be back to enjoy this property again.
March 31, 2013
Rated 5.0 out of 5.0 by Seb74 Great staff
The staff was awesome... Our car broke down when arriving in Columbus. We were supposed to stay the night and leave early next day, but the car took all day to fix. The staff, specially Melissa, helped us find things to do, recommended the mechanic, order food, etc. In all we had a great experience out of it.
The hotel is also pretty good. The pool was fun for the kids, while we used the fitness center, which was small but good enough to use for a quick workout.
Breakfast was also good, with a good variety of choices.
March 30, 2013
Rated 5.0 out of 5.0 by peelee Great service
The staff took extra care to make my 2nd stay feel like I have always stayed with them.
Extra touches that made a difference.
March 28, 2013