Rated 2.0 out of 5.0 by LucyBGood Very Disappointed by this Hotel
I was disappointed by this stay because I usually stay at Holiday Inns and this one was old, smelly, and hot. This property is in need of renovations.
May 15, 2013
Rated 2.0 out of 5.0 by ups34 No Hot Water all 3 Days
The Hotel only has hot water early in the morning. If you try to take a shower after 9 am. Cold water until about noon.I hope i get my points back that I used. We let 3 days early and stayed at a country inn in the area.
May 11, 2013
Rated 3.0 out of 5.0 by JDTD leisure travel
room smelled like smoke when first walked in then went away. agree not hardly any outlets for phones, etc. pipes did rattle and doors in hall were noisy and we were on 6th floor. didn't like having to wear wristband to pool and that breakfast not included in the high fee. we have stayed at cheaper places and accommodations much better with a great breaksfast. they need to include a breakfast since they have the room to accommodate it. may stay again if our son goes to the football camp again next year, but may not. maybe busy because has banquet rooms that are rented out, but still shoudlnt be that bad. looked like there had been a leak in our room and they patched a hugh hole in the wall. poor paint job and patching if the wall.
May 6, 2013
Rated 5.0 out of 5.0 by Vickie48 Comfortable and great service
Every time we have been to Chicago, we always stay here. Our rooms have always been clean, etc. I recommend this hotel for an overnight stay but it is a bit pricey. We always have included in our stay the buffet breakfast which is excellent! I'm a member of the priority club in which I get points every time we stay here. In fact we are planning on staying here in June when Full Throttle Fest is In Chicago using a free night stay.
May 4, 2013
Rated 1.0 out of 5.0 by Fordman Read reviews before you stay here !!!
Booked the room, then read reviews. Big mistake !
Hallways alway very noisy. Slamming doors, people yelling and on and on.
Pipes rattle constantly.
Had to take a sleeping pill AND ear plugs to get to sleep, because I had an early flight the next morning.
Great for party animals and people that stay up all night and sleep all day. Bad for normal travelers.
Three to four desk attendants and still took forever to get checked in!
May 4, 2013
Rated 3.0 out of 5.0 by Sorny not bad
Not a bad place to stay, but a bit overpriced in my opinion. Had issues with a room that smelled smokey, but upon bringing it to the staff's awareness, different room was given that was much better.
April 30, 2013
Rated 5.0 out of 5.0 by boomerstory Internet service was spotty
Everything about the hotel and service was outstanding except the internet service was spotty.
April 27, 2013
Rated 2.0 out of 5.0 by GBP3326 Dated and loud hotel
I was there for 2 nights and both nights my sleep was interrupted by slamming doors and loud and rude guests.
My sleep was further disturbed by the stupid small pillows that littered the bed.
I'll be moving somewhat west for my next stay in the area. I'll stay with the chain, but not this hotel.
April 18, 2013