Rated 3.9 out of 5 by 55
Rated 5.0 out of 5.0 by Laffy Brilliant
Great hotel. Iv stayed here a couple of times this year already and every time me and my girlfriend had a great time. Rooms have been very clean and the beds have been very comfortable. The service and politeness of the staff has been 10 out of 10 very helpful with regards to ordering room service to ordering taxis for me when iv stayed. I would highly recommend this hotel to anyone looking for a weekend break away or just for a flying visit. So close to the airport and the centre of Crawley and of course the train station aswell.
May 18, 2013
Rated 1.0 out of 5.0 by Brossa Location, rooms exceeded my expectation
Arrived from a cruise ship at the airport coming from Canada I called the hotel and the staff gave me all the details about the hotel and how to get the shuttle from the airport to the hotel, the town of Crawley was only a 20 minute walk from the hotel lots of shopping
May 18, 2013
Rated 4.0 out of 5.0 by Pammie123 Beautiful place
A beautiful place to either stay or dine. All amenities you could want and staff are very courteous. I would definately recommend this hotel to friends and stay here again myself.
May 17, 2013
Rated 5.0 out of 5.0 by ET70 holiday stop over
I had a most enjoyable stay and really enjoyed the pool, sauna and steam room. The food was good and the staff very helpful
May 16, 2013
Rated 5.0 out of 5.0 by treas1948 Overnight stay with holiday parking
First time we had used this hotel. It provided everything we required to a high standard. The staff were very helpful and polite. We made use of the swimming pool which was very relaxing. We had our evening meal at approx. 4pm in the afternoon as we had a very early start the next morning. They arranged for a taxi to pick us up and take us to the airport.
May 15, 2013
Rated 4.0 out of 5.0 by Niranie RECENT STAY
Well located, good facilities and good rooms at reasonable prices. If I'd got an upgrade it would have been 5 stars!
May 14, 2013
Rated 3.0 out of 5.0 by Antonia not really good experience
The room was quite nice (though very small) and the bed was comfortable. Hotel is located very close to Gatwick Airport (10 minutes by taxi). But there were two things which spoiled the impression. First, there was a strong smell of smoke in the room (which was supposed to be non-smoking room) so we had to leave the window open for the night and it was a bit noisy. Second thing, the water in shower was very cold, you have to wait for long time before it gets hot. I stayed there just for 6 hours otherwise I would ask to change a room.
May 14, 2013
Rated 4.0 out of 5.0 by silvershadow bad checkout
Had an excellent check in as I am a regular stayer and frequent hotel stayer,I have come to appreciate a warm welcome and this always comes from the way the receptionist checks you in.The check out was appaling.The receptionist who I will not name seemed cold and distant.No greeting or smile just a wait one minute.Once she finished there was no "how was your stay" or any other inquiry as to how my stay was.Once payment was taken no other interaction was noted.On checking my receipt I found I had been overcharged so had to go back and get a refund.
May 13, 2013