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Rated 3.5 out of 5 by 22 reviewers.
Rated 3.0 out of 5.0 by Comfortable Room but overrun staff The first room we were offered had no electricity due to the control contactor not working. The duty manager quickly provided an alternative which was very comfortable. There was a large wedding party booked in and there was just not enough staff to cater for there demands with long waits for evening food. The breakfast was missing several components due to still being frozen or still being cooked. Again due to only one staff in kitchen. However staff seemed sincerely apologetic and probably a good venue on another night. May 14, 2013
Rated 4.0 out of 5.0 by Holiday Inn. Crewe. Comfortable Rooms. Friendly staff. Free coffee. What more could a person ask???? Room for improvement as far as the breakfasts are concerned; but hey; three out of four ain`t bad. On the whole; very enjoyable. May 7, 2013
Rated 1.0 out of 5.0 by Poor quality We have stayed at HI since 1993 (all over the world) and I have to say this is the worst one in which we have stayed. The staff were excellent, that's the good news. The walls appear to be made from a mixture of paper mache and case hardened butter. We could hear people breathing next door!! We asked for a quite room and had one right by the hall entrance (after been given a double which we did not ask for), our room was sandwiched between three couples who lacked the courtesy to close the room doors quietly - the doors banged all afternoon and evening, never heard a set of doors so badly adjusted (we moved to York and the doors there closed with just a snick even if you tried to slam them!!!!). I know you cannot blame to hotel, but the smell of cooking from the MacDonalds next door (24hrs) was ever present. April 28, 2013
Rated 2.0 out of 5.0 by Crewe Hotel must be going through a traumatic upgrade as we found that boxes and paint tins were left abandoned on the 3rd Floor by the lift and remained there overnight, our room overlooked a big skip of Hotel room waste including mattresses!. Our room smelt of paint and the shaver points did not work. Very dissapointed. Hotel was very noisy. April 17, 2013
Rated 3.0 out of 5.0 by lost booking I have stayed at this hotel before and it is always value for money.Unfortunately,this time at check in although I had a confirmation email the hotel wasn't expecting us. Luckily !! we were given the last room left. Comfortable bed but bathroom very cold and extractor fan not working. Will stay again but only because it is handy for visiting family in Crewe but not impressed this time March 9, 2013
Rated 5.0 out of 5.0 by GREAT STAFF MEMBER I WAS VERY IMPRESSED WITH ZOE WHO WAS AT CHECKIN WHEN I ARRIVED SHE WAS THERE LATER THAT EVENING AND AGAIN EARLY NEXT MORNING SHE WAS BUSY ALL THE TIME MANNING THE FRONT DESK, DEALING WITH CUSTOMERS AND EVEN CLEANING THE BREAKFAST AREA VERY IMPRESSIVE February 14, 2013
Rated 1.0 out of 5.0 by Cold comfort Nice room - but no effective heating- very cold indeed. Dreadful apology for a breakfast - cold rubbery scrambled egg - . stale equally rubbery and cold croissants and utterley dire coffee from a machine - no choice - no service - UGH ! January 16, 2013
Rated 4.0 out of 5.0 by Good location Good place to stop on way to Holyhead,welcoming reception January 3, 2013
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